Great location near Depature Bay. Beautiful views of the sunrise and sunset from nearby Neck Point Park.

Have to go upstairs to use the bathroom, although it is very clean.

Very spacious, clean and comfortable.

Exceptionally clean, very comfortable and large bed, spacey room, very quiet, proper blankets (not the layer of sheets around an "open" blanket you get so often), fridge (shared and no freezer but clean), surroundings (10 min walk to a park directly at the water, beautiful scenery with sunset).

The host responded quickly to our messages but upon arrival we weren't greeted at all, we weren't even sure if the host was another guest we ran into when openening the front door because there was no "hello" or "welcome" at all and we haven't been shown around where the facilities are located etc. The first and only direct communication was "please take your shoes off". But since we weren't there for having long conversations, it's okay though. You can't lock the room from the outside when you are leaving (but of course from the inside). The shared bathroom was upstairs accessible from the private living/dining room of the hosts. We'd recommend the accommodation though.

Soft, comfortable bed. Easy to get into the property.

One bathroom, that was occupied when we got there and needed to use it.

Immaculately clean and well presented high quality room. Bathroom is shared and upstairs from the room but again quality and good shower with lots of hot water.

The information in the room is out of date, I was looking forward to visiting the local pub for dinner (10 mins walk away) but it was closed and in conversation with the local security guys it had been for sometime. The nearest other restaurants were a 10 minute drive away. There is no lock on the room access which is a glass paned double door so when late guests arrived and put the hall light on I was woken up by the bright light and commotion.

The house and our hosts were great, everything very clean and tidy and the house tastefully furnished. The view from the deck is superb.

Clean queen bedroom in a beautiful home and fine neighbourhood overlooking Nanaimo Bay. Coco and Frank were extremely hospitable letting you use their kitchen and dining room with spectacular views. Coco even served us coffee before leaving. Great stay....highly recommendable. Jorg from Germany

The view was nice. Unit was clean and nicely decorated.

It should be advertised as mobility challenged. The suite was on the main floor and the shared washroom on the upper level beside the host’s bedroom. There was no outside lock on the suite so you couldn’t leave valuables in the room. Wifi did not work. They offered coffee but you had to make it in their kitchen. Hosts were just a little too close. They offered a frig on the main level but it would of been nice to maybe have it stocked with some water in bottles. No glasses in washroom. They had to been found in the host kitchen along with water if you wanted.

It could be made clearer what things can be used by guests in shared kitchen and living room.

This property was incorrectly advertised, I did not know that it was a Private residence, when I arrived because of mobility issues we could not stay there. The hostess advised me to contact Booking.com and she would authorize Booking .com to reimburse us 50% of the fee. Please contact Neckpoint Treasure, and make the correction. As you can see I do a lot of motel/hotel bookings with your company and would appreciate your assistance. Thank you very much...

The communication!

It would have been helpful to know in the booking.com description that: 1. this is a house and the room you are booking is small, up the stairs, located next to an office and located in the family home 2. there were no lights on at the house when we arrived around 9:30pm (I had sent an email to say that we would check-in late) 3. the room was small for the price and if there had been another guest in one of the other available rooms in the house we would have been sharing a bathroom, we would not have been happy with that - it wasn't obvious when I booked that the bathroom would be shared 4. the couple are very pleasant - they had to open up the door for us as the code did not work so we are reliant on them to let us in 5. the booking.com description needs to be updated to indicate that it is a house with a shared bathroom, weak wifi and street parking 6. we would stay there again but only if we could have the downstairs room (which is MUCH bigger than where we stayed) and only if we could have a private bathroom thanks!

shared bathroom.....no one else was there but charging close to $100 for a room in a house is quite $ I think

Nice and cozy homestay, just the right place to get good rest. The location is not very close to the city centre, which is a rather good thing. There are many very scenic parks nearby. Friendly and helpful owners.

Beautiful area. Easy drive to everywhere. Super nice hosts.

The bathroom on second floor. Essentially in the main area of the house which belongs to owners. So not ideal for people that want privacy. We didn't mind but I know some people wouldn't like.

Good location and clean. Nice host.

The shared washroom, not having a luggage rack and lack of TV in the King Room. Check-in process was not clear.

beautiful room and view with the most comfortable bed I’ve slept on in ages! the hosts are friendly and accommodating for every need, I would definitely stay there again