it was clean and very pretty the fish tank above the bed was amazing!

n/a

Excellent location and easy access to many popular tourist attractions such as the Edinburgh castle,Camera Obscura and many other places.

rooms, great bar, fantastic staff , extra helpful and pleasant manner

food was great but menu a little limited

The big bath tub and big bed were great! size of the room and heating and lighting were all good.

smell from the corridor and into the room wasn’t nice. think the plug ins were trying to mask the smell of the old carpet that smelt damp. the curtains were broke and the toilet didn’t flush properly.

Beautiful rooms Super location Very nice service A lot of space

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Location and quality of room.

Nothing.

Room was a bit shabby and needed some love. Broken lamp, blocked bath drain, blind let in so much morning light. Staff did come quickly to look at the bath and we got 10% off of the room cost but with what we paid for room only it wasn’t worth it. I stayed here around 20 years ago and it was lovely but they haven’t worked on maintenance enough and it’s run down.

Food was exceptional

the staff were great.

it was noisy, there is a nightclub underneath, a bit rundown, the shower leaked all night.

We love the sentral location. Nice roms, nice bar! Staff was generally not so professional and not able to answer questions about Edinburgh, restaurants, shops etc. The staff in the bar was far from what I would expect in a top hotel ! It took long time to get a drink! But they where polite and nice!

Faster, serviceminded, see the guest! Have an overall view ! Be more personal, humor!

Fabulous location! Around the corner from the Hop On Hop Off bus (which we used frequently) and the bus to the airport. Very near lots of restaurants. Walkable to the old city. Also, the best shower we've ever had in a hotel!

Our only complaint was that the bathtub and sink didn't drain properly. Also, the coffee in the restaurant wasn't very good. Everyone in Europe seems to think that Americans like Americano coffee. But it's very weak and has little coffee task. We were grateful for the free Illy coffee pods and bottled water in the room.

Breakfast