Older gentleman that checked us in was very polite and helpful. The hotel itself is cute with a courtyard and great light outside the room itself. It’s a good base to explore Edinburgh - we were able to do a morning run into the old town from the hotel which was great

The room was suffocating like we were in a sauna. It might be great in winter but in summer, it needed an aircon. The little fan was not effective. The room didn’t have a window either which was strange since it had a big glass door that didn’t open. The room wasn’t cleaned well either. While the towels were changed daily, they wouldn’t neaten the bed and pillows and didn’t change our glasses daily either. When checking out, I overheard another guest complaining about the cleaning too.

near bus station to the downtown and airport

the room had no air conditioner. In the heat (the bathroom fan didn't work) and we slept with the window open looking out onto a busy street

Nice breakfast. Staff helpful.

Pumping noise throughout night beside downstairs bedroom.

breakfast was nice

room was small for the price paid and could hear tables being moved downstairs around 11pm at night which made it hard to get an early night

Excellent location for here I was needing to go and right on the bus route

All was fine

the Food / breakfast was Great! Cozy rooms, amazing location, near from centre but calm at the same time. Kind staff. thank you So much!

maybe they should change hot chocolate at the reception more often :D and the handle in the room is very hard to open when opening the window. otherwise Great stay!

I like the hotel and staff there a lot, they where very friendly and polite they explained everything very good.

We where not informed that the cleaners would enter the room on our first day, when I found my clothes somewhere else that I didn't left them I was kinda in shock.

Loved that the room had a fridge. Nice big bed and supplied us with a cot in the room for our Daughter. Full cooked breakfast was lovely but wasn't sure why the continental breakfast was out and who for. Overall good stay but little pieces need to be rectified to make the stay perfect!

The room we stayed in was dark, not much natural sunlight coming through the windows. The ironing board literally fell apart as I put it up. Was in 3 different pieces. The radiator dial is incorrect. Room got too hot so I turned it down and it went even hotter. After 2 hours fiddling I managed to get the temperature down to a comfortable temperature. The shower has pieces missing from it.

the room and food were excellent , very warm and comfortable

on-site parking was a bit limiting

The location is great and I can't underplay how gorgeous the room was, so much space and a lovely bed. The bath and shower were both phenomenal & the room was nicely decorated. I loved that there was a mini fridge in the room and a generous selection of tea and coffee too (the tunnocks caramel wafer was a nice touch too!). Our room was in the house rather than the hotel, it was very quiet and cosy despite the huge room. We're already planning when we can go back!

Great breakfast.

Couldn't have asked for a better short stay experience. Cosy room, delicious beakfast and all the staff are lovely and welcoming. 10/10..

I can't fault my stay.

good location, friendly staff, pretty room, comfortable

nothing, great stay

Easy going check in

My single room was much more comfortable than some larger big chain rooms I have stayed in . The addition of a proper sized kettle an absolute bonus for an excessive tea drinker . All the staff were , welcoming, very friendly and accommodating. I will certainly be back.

Lovely hotel. Tastefully decorated and nice and quiet. Would definately stay again

Location Friendly bar staff Food.

Hygiene: Bed had been changed, but one of the new pillow cases had what appeared to be blood stains on it. When we went to find hotel staff they were no where to be found. It was late in the evening though. 1 dressing gown for 2 people and asked for an additional towel which then never arrived.

Comfortable bed, spaciois room, great location!

A very generous sized family room with high cellings. Lovely free standing bath.

Unfortunately we was really disappointing was upon check in to find the bathroom dirty. I have never checked into a hotel before to find long thick hair all over the bathroom floor and faeces in the toilet! The cleaning the next day was bare minimum too. No hoover, no fresh sheets etc. The hotel itself was lovely with a good location but the cleaning inside the rooms needs more care. Seemed very rushed and for what we paid we would have hoped for higher hygiene standards