Muito boa localização, e hotel muito simpático. Staff muito simpático.

Nada em particular.

Very charming environment in the hotel and creative decoration

El desayuno muy correcto y variado. La ubicación excepcional. La habitación era muy agradable. Nos atendió a nuestra llegada Patricia, una excelente profesional, muy amable y simpática.

Todo fue bien

Muy buena ubicación

Cama muy pequeña en habitación doble, incómoda. Se sentía ruido de la habitación de al lado, poca privacidad.

La localización y el desayuno bastante completo.

Ya nos ha ocurrido varias veces con Booking, nos dan las habitaciones que no te dan si reservas directamente a ellos. Reservamos una doble básica con un ventanuco de medio metro que daba a un patio y tuvimos problemas con el aire acondicionado (no climatizado). Es invierno y si lo pones aunque sea bajo, la habitación se caldea y no hay manera de dormir, y la ventana era ridícula para que entrara algo de aire fresco. Es decir, asarse en pleno invierno en Madrid.

Awesome location, breakfast fabulous and nice beds

Room too warm, road outside a little noisy

The room are so clean and designed well, I was surprised, also it’s so close from everything perfect location 👌🏻 the staff are so helpful, Thank you

High Standard of accommodation and very friendly and welcoming staff.

Nothing.

Las instalaciones

Todo me encantó

Excelente ubicación y relación precio-calidad. El personal muy amable, todo muy limpio.

Podrían aumentar las opciones de desayuno.

Location was very convenient to plenty of restaurants and it was within walking distant to Prado and many other sites. Staff was exceptional.

Bed was not very comfortable.

Location was perfect on a quiet street . We could walk to all the important sights. Rooms were comfortable with lovely decor. Breakfast was delicious with plenty of choices. Coffee made to order and there was also a coffee machine in breakfast area

Think every room should have a coffee machine

Room was lovely and location was perfect! Close to everything and staff were very helpful and friendly

The hotel is located in the center, few steps from Puerta del Sol, but is very calm though Madrid and its streets are very crowded. The ambience in general is cool. Variety of restaurants and shops very close to the hotel.

We were told that the breakfast is available at 11h and we went on Monday at 10:35 am, it was closed. When we asked about the reason they said in midweek we close at 10:30. When we explained that we were told that its until 11h, the staff answered you can see signs in the elevator that it closed at 10h30. We got no help until we asked to talk to the manager. At this point they allowed us to enter however we were not served, and we were not well welcomed. This was a bit annoying as we had paid for the breakfast and we were not asking for free services.

Very good hospitality

Great location and breakfast. Big rooms.

They don't have a desk in the room. If you need to work, it is inconvenient. The interior of the room is a bit old style, but for me it doesn't really matter.

Good property, good location but overpriced.

charges for everything.

The location is excellent, with plenty of places nearby and easy access to anywhere I wanted to go. I love that breakfast is served until 10:30AM. They offer a great selection of food in their breakfast buffet. I liked the decor or the lobby and the common areas. Room-wise, the bed was comfortable and for 1-2 nights it was what I needed.

My room was a little small and dark but I think that was just because of the decor and size of the room.

fab location and friendly staff

no tea/coffee in room

Everything!!

Nothing!

location, room size, food