Me encantó todo: la ubicación,es una zona muy tranquila donde se logra dormir placenteramente sin ningún tipo de ruido. La cama y las almohadas cómodas. Habitación aseada, agua caliente en todo momento. La atención de Ernesto fuera de serie, colaborador, atento, con mucha disposición para ayudarme en todo lo que ocupé, desde facilitarme más cobijas por el frio que hizo, hasta gestiones de reservas para transporte y manejo de tecnología. Doña Éricka también muy amable. El desayuno delicioso. Volvería una y mil veces a este hotel.

No encontramos queja alguna, nos sentimos muy acogidos.

Young guy on reception was lovely and made my stay very comfortable. Very comfortable bed in big room.

i had a wonderful stay - the staff was incredibly friendly and extremely helpful for planning my trip through the country. the rooms were nice and clean, breakfast was good and local. The common outside terrace is a nice place for sitting and reading. definitely a recommendation!

This was possibly the best hotel experience of my life. The staff went way beyond expectations. Yes, the rooms were great, everything was very cozy with good décor. It was clean, well-maintained, good wifi, all that stuff. What really stood out was when my plans fell through and needed to change - the staff was incredibly helpful! First, they helped by spending a lot their own time researching travel plans for me, more importantly when I asked to reschedule my second night to Saturday they didn't even blink and eye, but immediately rescheduled. I had already paid, and there were other guests, and Saturday must be a busy day for them, so I really didn't expect to get this without complaint, but they were very hospitable. It really made my trip a lot easier, which was a huge relief considering the stress of my plans changing last second. Oh, and the breakfast was absolutely wonderful! Huge portions of authentic Guatemala food, served with juice and coffee. Delicious!

There isn't a single thing. I will stay here everytime I'm in the city. I wish all hotels could be like this one!

Great and exceptionally helpful staff! Nice and hearty breakfast. Close to the airport.

Excellent value for money! The young gentleman @ the reception is an absolute star!

Excellent attention from our host Mr. Ernesto Contreras. He went out of his way to make us feel very comfortable. the facilities are great

very nice, modern room. extremely friendly services/ stuff.