Good location for access to London. Good parking. Comfy bed

Poor reception on arrival. Current residents were relied on by the owner to show me round and give access codes, therefore causing anxiety regarding security for my items if left in the room. The room was cluttered with unnecessary furniture and personal items of its usual resident (family member?) . It was dirty, particularly the bathroom - pee stains on the toilet, heavy scaling around the shower unit and controls. Doors we're stiff and difficult to open and shut. Someone's flannel and shower products were left on the rack in the shower. The only access to water and tea making facilities was from a community kitchen which was also grubby, which didn't encourage me to use. All bed linen were clean but unironed, a large hole was in one of the pillow cases. The towels provided were clean but old and scratchy. Overall, I was extremely disappointed with my stay and I left early the following morning. Photos are available on request.

Location Cleanliness Excellent host

garden and front parking

communication was very poor. welcome was poor too. never was asked how we were doing. main door was left opened all night. felt very insecure. code was given to us from cleaner who happened to be there. temperature was 29. no air condition and fans. we did not sleep until very late night. wardrobe no hangers and wardrobe floor had lots of rubbish so could not store clothes anywhere. chest of drawers were filled with rubbish. upon leaving I tried ringing and knocking as per instructions but nothing was answered. very unfriendly. said on advert that bed and breakfast. we did not know in the kitchen what to use and what not to use so we decided not to use anything no tea no coffee etc

so quite and peaceful

n/a

Nothing

Everything

the room was a little to small

very nice and clean

Absolutely nothing! Please, for your own sanity have a good look around before landing on this property because I wouldn't want anyone else the endure the experience we received here.

Where do I start.... The overall safety, cleanliness, lack of professionalism, lack of facilities and the unnerving atmosphere. I'm sure the review speaks for itself.