staff was really kind and very helpfull

Light, airy and very clean room. Good a/c. Excellent breakfast. Good outdoor pool and plenty of loungers and umbrellas. Lovely staff, especially the breakfast team.

The walk into/back from Lazise felt further than described in the details and was probably too far for us on reflection. But there were a few nice restaurants that were nearer.

The room had all needed facilities. The staff was helpful and the pool was clean.

1. The hotel missed our requests for baby cribs and mixed the room combinations for all the guests, luckily they were able to sort it. 2. It feels that the rooms are smaller than advertised. 3. The room we stayed in was just adjacent to the breakfast area, hence we had extra noise in the mornings..

Room

One person at reception was very unfriendly

The stuff was very nice and informative. Very kind and always with a smile. The room was very clean and has everything we needed. There is also a coffee machine with good coffee. Parking is free - you can always find a free spot. There is a good atmosphere in the hotel - the exact feeling you need on a vacation. Breakfast is very good and you can seat and eat outside which was fun. The location is great - very close to Lazise, Movieland and Gardaland. I would definitely go back and definitely recommend anyone to stay in this hotel. Thank you for hosting us.

Very nice rooms. Super helpfull staff at the reception.

Pool does not open before 10.30, so we could not use it on the day of check out

location - free bikes - clean - staff very friendly

- pool ok

- old carpets in the rooms need to be removed - breakfast staff need to learn about service from the receptionists working in this hotell - should be a 3 star hotel - breakfast need improvement

Staff is helpful, breakfast is amazing, also the bykes idea is nice. Location is quite and lovely. Room terrace is lovely

Nothing

Location of this hotel is exceptional, walking distance to main town but away from the noise.

No complaints! Great staff, clean facilities.

balcony, pool

the sheets are poor and not warm enough, replace the coffee mugs after use and bring 4 and not 2 if we have 4 people in the room, Add a boiling pot to the room and tea . replace the towels every day and not every 2nd day, the rug is dark and dusty.

I like how conveniently located it was.

Not a very good breakfast.

The pool area is great! A lot of space and no "war for a deckchair" in the morning. The breakfast is plentiful and everything was of great quality, from fresh fruit salad (not canned) to Nutella on a tap! The free bikes are also a nice extra.

The room could do with a couple of extra power sockets (I had to charge my watch in the bathroom) and the pillows were not comfortable at all.

Pool Lawn Kids play park Room

The warm welcoming and the excellent service. MS Loredana at breakfast was very helpful and extremely polite. The view on the garden and on the pool from our balcony was lovely and relaxing