location was top

cleanlyness was so so. some insects on the bead. in the ad was written private parking we parked on the street

they are scams

The location is really good, staff is nice but can't really help with the problems

I am really not complicated, but this had to be my first complaint in a hotel ever. I paid for a bigger room with the balcony. There was no TV in the room, the garbage on the balcony was full and probably not cleaned in weeks, and the smell in the room in unbearable. Smells like sewage and sh*t. At first we only asked for a radio or something so that its not so quiet in the room, as we wanted to leave our dog to rest in the room for a bit, because we were walking all morning. The lady at the reception was not aware that the TV was missing, and offered us to switch rooms. We took another room across the hall. The room was nice at first, and had a really nice view out to the street, so we were happy about it. Later in the evening, we only wanted to take a shower and rest. Unfortunately, the water in the shower was ice cold, no warm water in the room, and the shower head was broken. No toilet paper as well. After I asked at the reception what was happening and how could they rent a room like this, I was informed that the technician is called but as it was sunday he cant fix it today. Still no answer to how was a room with no warm water free for rent. At the end I was not offered any solution, other than to switch rooms again, which I refused. I only took a shower in the other room and gave up. I am sure the owners know about all the problems but just dont care. It is very dirty, and not maintained. 90% sure our bed sheets were not clean. Dirty laundry on the hallway. Such a shame, because the location is perfect and the hotel has a lot of potential. A lot of things that are posted in the ad are just not true. Sorry to say that I wont be coming to this hotel again.

Staff were very friendly and cooperative( unlike Roya Botique), they let me to wait n the loby , location was in the heart of the city , near to metro, restuarant, tourist placed

Not clean, sheets were old, in the room there was a kind of deep stair casr which cause difficulty to go up and down, bed was loose, trash bin was not washed for many days and dirts were stick into it

The location is very good.

The room was not clean, I found hair on the pillow and sheets. The tv was not working at all. The fridge was positioned near my head, and there weren’t any sockets to be moved in other place. The carpet was stincky, the table was dirty, I had to clean it by myself. Last but not least, probabil the worst thing, we had cockroaches in our room, and we signalized that to the lady from the reception. My girlfriend was biten by an insect and her leg was red. Definatelt I cannot recommend this property !!! :(

No breakfast

Room's conditions, overall

The position of the hotel in the center of Budapest.

sewage smell in the room. Cheap price but also you can find another hotels at the same price and maybe without sewage smell.

The noise of the avenue is unbearable

I reached at hotel but reception was not attended me . The main door was closed and i wait there almost 1 hour. Than book another hotel very urgent . Very disappointments

I had a reservation at this hotel, but the hotel’s entrance wss closed. I ringed the bell, also I called the reception many times, but nobody opened the door. There was no reception at 12:30 AM, despite it’s written there that they have 24 hours front desk and reception.

Nothing except the location.

Wrong address on booking.com, impossible to find, very dirty inside, noisy and cold.

We appreciated the central location.

Cleaning!!!! The smell in the rooms...it was horrible, there were bugs inside, quite cold, the windows and the doors didn't close well...lots of bad parts.

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Excellent

Nothing

Great location

May be cleany

The only good thi g was the location

Room were with dirty carpet, sofa, crack on the batroom door, dirty shower, broken toilet seat, and wire coming out of the socket