Front desk staff was great :)

smooth checkin procedures for foreign guests even in the aftermath of the pandemic. beautiful setting by a lake, with mountains in the back...the scenery can be enjoyed from the privacy of one's balcony. the location cannot be better:just across the street from the mountain gate / ticket office, plenty of local restaurants and small shops in close vicinity.

the place seems EXTREMELY popular among families with kids, meaning that guests should expect a fair amount of disturbance from early morning to after dinner time. not an issue in itself, but an aspect that should be better reflected in the hotels description

Good location. Best hotel in China. Friendly staff and very helpful. Clean and comfortable.

Nothing

Good location. Friendly and helpful staff. Comfortable and clean hotel.

Almost nothing