Le charme de la villa et de son emplacement. Le personnel était vraiment très serviable et gentil !

Les salles d’eau sont plutôt vétuste, et il manque un endroit où poser ses affaires de toilettes. Les douches nécessitent d’être remise au point. Il y avait une coupure électrique qui a duré et il faillait plusieurs fois demander de remettre le générateur, ce qu’ils ont fait.

They charged us money outside of the money we paid on the website for the VISITORS that came during the day and not the actual guests that were staying in the house for the night. they charged us an additional £450 on top of the £165 we had already paid. it is absolutely criminal to pay over £500 for one night in a house in nairobi. Still expecting a refund before we report it to the police.

the ambience

It´s a wonderful loft, with magnificent architecture and very friendly and helpful staff. We felt absolutely cared for. We had meetings at the UN, and the staff helped us organise reliable and accessible taxis. It went very smooth.

It wasn´t a problem for us, but the listing announces 4 double beds, and actually there´s 3 double beds and one single. This could possibly run people in trouble. Showers could be better, they don´t heat very well.

spacious as per pictures, friendly staff

noisy top room with (almost) no partition to neighbors.

I loved the location. Home away from home. Nice and quiet area. The staff were friendly and available when we needed them. I felt safe. Beddings clean and warm. Great decor.

The bathroom on ground floor flooded after taking a shower. Maybe have something to block the water from flowing back to the toilet side. Raise the toilet area and have the water drain.

Beautiful house, spacious bedrooms, huge living room areas, opens space with high sealing, beautiful outdoor gardens, its a home away from home.

Housekeeping lady has terrible customer services. The management was quick enough to address issue and apologise on her behalf.

no microwave