The customer service was very very poor, I was not impressed at all

Your customer service

Clean hotel, comfy rooms. Staff were friendly.

Over priced. Paid parking. City and service taxes - I would have thought this would be blended in to the rate rather than hitting us for another €10-12/room/night.

excellent location next to the train station. comfortable rooms and relatively large. good amenities and great breakfast. friendly staff.

The location is very convenient, right next to the station. The staff is very friendly. And we found a small store with snacks and drinks very useful

The price is definitely too high. The building and interior are quite old and outdated

just next to the railway station, well organised and well connected for subsequent travelling

Comfortable and clean rooms, friendly staff, excellent breakfast dinner.

Slightly noisy because of the train station nearby.

Perfect location,friendly staff,nice and very friendly bar staff,very good breakfeast.

Nothing.

TV in room. Large number of channels not working. Nearly all the English speaking channels were not available.

comfortable bed

Since this hotel is located directly by the train station you should expect train and people noise if you decide to stay at this hotel.

Excellent location next to the train station. Even though close by the trains, did not hear any noise and the room was quiet. Comfortable and spacious.

Everything was ok

Easy checking and out, parking easy too. Good location, friendly staff, good breakfast too

Location

price

Great location, within 2 minutes walk of Nijmegen train station and an easy 15 minute walk into the historic center of Nijmegen.

Great location for us!

location to the station

nothing

Great location, clean and tidy room.

just breakfast and location

It was the worst room I have ever seen in my life, it was probably 7-8 square meters including the WC, room it was cold, the train was passing through the room, it was impossible to sleep. Mercure hotel quality this should not be!!!! As a result of this stay, I left the Mercure Hotel unhappy. I will never use this chain hotel again in any country, in any city.

The staff were friendly and helpful!

Already from the step number one was clear that it will be nice stay. Really welcoming staff providing also the tips where to go in the city, room was modern and clean, bed just like from the sleeping studio, really well shading curtains and room isolated from outside noises. During the breakfast time personnel constantly filled new plates with delicious variants. Every where in the hotel was nice smell and last not least, the location really worth it. Walking distance to the centrum 15 minutes and next to the hotel parking spot and main train station.