It’s very clean and decorated so well. I had a view of Croagh Patrick from my bed

I thought I had breakfast included but was told at check in that I hadn’t 🥲 That was disappointing. It’s also hard to find entrance

love the lay out of the reception. the staff were brilliant they were diligent and very helpful in every area of the hotel, including housekeeping.

nothing!!

Great location, new modern hotel with extremely clean bedrooms.

Bar & resturant management were rude towards other staff. Not a pleasant dynamic to see. white bread had mould on it, but when mentioned staff did remove.

Nice room bed comfy breakfast was nice

Staff not very welcoming asked for dinner was told they are finished this was at quarter to five so we went to the royal theatre and got a nice meal there the staff didn't look happy in the hoyel

spacious & clean rooms, lovely bar area, right in the heart of Castlebar. Free parking.

shower could have been better!

The staff were all so kind and helpful . Made my stay very pleasant indeed. A big thank to all the staff. Hotel in Excellent position .

Couldn’t find fault with anything.

The location is good in castlebar

The room wasn't clean, for example the bedsheets had stain and the carpets. Small and dark lighting. Did not give a 4 start feeling.

clean & very comfortable. good location

The breakfast was good.

It was cold. We had to ask staff 3 times to turn up the heating.

Location

Very Basic

Loved everything to be honest the was amazingly comfortable and the room warm great parking friendly staff.

Not a negative comment but it is the only issue i had was my shower in my room only had really hot water no cold water. The staff tried their best to fix the issue during my stay.

Fabulous location, Lovely big room, friendly staff on reception and very professional. Free parking was a nice surprise. Highly recommend.

The location,room,staff and food. It’s our second stay and we’ll be back!

nothing!

Extremely friendly and helpful staff. Clean Facility.

Pillows were uncomfortable

The location is great - easy access to town, Lough Lannagh for a nice walk and the main roads to drive anywhere. The rooms are lovely and clean and the bed was very comfy. The staff were very friendly especially reception staff. The decor in the common areas is lovely too.

Since it's a 4 star hotel, a free bottle of water in the room would be nice. I don't like firm big pillows as they hurt my neck from being too high up so personally I prefer flatter pillows so a flat option in the room would be nice, though maybe they had some they could have given me if I rang reception about it, but I didn't. That is totally a personal preference though and I usually bring my own. The cost of snacks at the vending machine is quite high.

location

We were welcomed by very friendly, cheerful reception staff. Staff in the bar and restaurant were very also cheerful, friendly,and very helpful. Housekeeping staff were very friendly and helpful.

Spotless hotel lovely rooms great staff

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