Camas excelentes, café da manhã farto e de qualidade.

Wi-fi e piscina

Café da manha

Estava no quarto 540 por volta das 10:50h, domingo 03/12, com minha esposa. Bateram na porta e eu avisei mais de uma vez que estava no banho. Para surpresa minha a pessoa abriu a porta que estava com trava. Perguntei quem era e ele me disse que era da empresa terceirizada e que iria ver o consumo. Eu disse que meu check-out seria às 12h, então ele desistiu. Na saída relatei na recepção o ocorrido que ficou de passar para gerencia. Nunca passei por essa situação em nenhum hotel, Outro ponto que relatei: no quarto não tinha aviso de não perturbe para colocar na porta

Equipe atenciosa. Quarto espaçoso. Cama confortável. Água de cortesia.

Não havia sabão e shampoo nos dispensers do banheiro.

Atendimento excelente e atencioso

Café da manhã poderia ter mais raizes e banana cozida.

Tudo

Tudo perfeito

Very good breakfast selection

The hotel infrastructure seems a little aged, which is not apparent in the pictures.

Breakfast was really good, the bed was comfortable, great shower!

Wi-Fi was awful! the bathroom had black mold.

location and staff

the bedrooms had curtain with stain/fungus and it was smelling a bit like dump

price

breakfast , Wi-Fi and telephones ( did not work).

Good location, friendly and helpful reception staff. Good sized room

Dining room menu only available via scanning QR code. We did not have our phone and restaurant supervisor just shrugged. Not at all helpful and when we said we could do that he wasn't bothered and when we turned to leave he got out his phone and started reading messages instead of helping us!! Needless to say we didn't eat there during our stay. If that is restaurant policy they should have a phone for guests to use. Also Wi-Fi was very poor in the room. We informed reception a couple of times

Great breakfast, lots of options. Great staff, mainly Diego, the receptionist and the girls from the breakfast. The location was also good.

Room was old and dirty. Bad lightning and the bed was small compared to other hotels. It needs a refurbish to reach great standards.

Breakfast was very excellent Breakfast staff was very good too

Rooms were outdated with very old furniture Toilet very small

The staff is very polite and caring.

The towels are extremely old and not white at all. They seem dirty as they are grey and very thin. Breakfast should also be reviewed. The pancakes and cheese bread are cold. It would definitely help if the hotel had some toasters and sandwich makers around the cafeteria.

the breakfast was wonderful

bed

everything else