Good swimming pool and big room to stay

Some smell in some points of the Hotel

advertised as a 5 star, its 3 at most

restaurant, rooms

Staf and breakfast were amazing

The facilities aren't 5 stars worthy.

The service and the food in the hotel.

The beds could be more comfortable. The mattress is thin, could be more comfortable.

pool was great and room comfort

the only issue was the long delays for check in and check out. Terrible long wait and process. Hotel should simplify this and ask clients to fill in info online before coming to avoid this.

The room is very comfortable! The hotel offers leisure and environment for business events. Quick check in and check out. Security team supported the flow of material needed for the event.

It's was perfect.

The staff were very accommodating and friendly. The room was big and had a nice balcony.

The location is FAR from anything that a tourist might want to see or do. Go get around you really need to use a taxi or Uber every time.

clean, good service, good quality level

noise from street. thin windows

Location

Air conditioning not working, attendance, smell.

Location was good.

Breakfast! A great amount of food but without flavour. It seems that was prepared only to satisfy the hunger. Lack of whim!

the hotel was in a stunning 18th century property that had been beautifully updated while maintaining all the character. the staff were amazingly helpful hand friendly especially Michel and Lucas. they could not do enough to help us. the rooms were lovely and had aircon and a tv with netflix. fridges were stocked with reasonably priced water and snacks. breakfast was really nice and there were nice common areas and a slightly dodgy but fun to play on pool table.

i didn't find the bed very comfortable although my wife did. some of the staff at breakfast were a little unfriendly compared to how lovely everyone else was.

Pool was nice. Beds were comfortable. Breakfast was good.

I was asked to do the check-in online and submit scanned copies of IDs via e-mail. But when I arrived I had to turn in all IDs again for the reception to make photo copies. We also got different information from different receptionists. It was frustrating. To leave the parking garage I had to go find someone to open the garage door. The security argued with me that it was open and it wasn't. Then he told me to just exit the entrance, which was not a very safe option considering blocked view of oncoming/incoming traffic.

Do horário do Check-in e check out.A logística é incompatível!!