breakfast in hotel very good

a bar in the hotel

Room was no way like how it was shown on website, it is very old. not worth the price paid. the hotel location is way up the slope, and we did struggle to get to the top with luggage.

Pillows

Not a lot to like about this hotel to be honest.

The location is awful,if you do stay here make sure to get a taxi from the train station.All uphill and with suitcases not great.Room was tiny one chair to sit on.Decorated in Japenese style think we were to sit on the floor.Steer clear of the resturant attached to hotel.Food awful and overpriced.

good location

had to pay CHF25 for lost plastic room key. rooms have kitchenette but they charge CHF60 per day if you want to self cater and cook in your room.

Room was not what was shown online, no ammenities in the room, not even a kettle, no housekeeping completed. Not even a sppon or a glass in the room. All rooms were advertised as renovated, this was not

perfect location great breakfast wonderful staff

nothing! third stay there.

Very friendly and helpful receptionist

We checked into a themed room at the old wing and was horrified by the room condition. Room was dim, looked way more dilapidated and unlike that of the pictures. Stood at the door for a good 5 minutes contemplating if we should ditch the room and look for other hotels. Eventually paid for an upgrade at the new wing and got a room on the 6th floor which reeked of cigarette smell (inside the room and in the corridor) even though the room was non-smoking. Brighter and cleaner room, and looked fairly modern compared to the old wing, but sheets were worn (sheets were rough and small tears were stitched up) and dirty (some hairs were found in it). Totally not worth the money we paid! This has surely taught us a lesson not to trust pictures of the place and to read all reviews thoroughly!

the receptionist girl, she’s very helpful