location was great

The room was nothing like the pictures. bathroom very musty as was the whole room. no cable tv , hot water not very hot. and no daily house keeping no one came near the room in the two days we stayed there. would advise anyone to make sure you are not in room 17.

Unbeatable location, convenient to everything Friendly staff

It was definitely loud but we did expect that Beds could be more comfortable

very friendly staff! good location and well priced

was quite noisy with other guests.

Great central location. Clean & comfortable. Friendly and helpful staff.

Great location, that’s about it.

location, staff.

decor a little tired, although still very comfortable.

The Location

Everything else! Not the Pub part. the accommodation - whilst this property is very old, we like old, old can be nice, this place is neglected old. the room has peeling paint, rotted door frame in bathroom a whole inch, spa is worn and old and a weird grey colour in the base, shower has the grate over drain missing, you could lose a foot down it. very grotty. sink and toilet clean. Bathroom light decided when it wanted to work or not. very noisy party in from 11.30 am till closing, room is over this so no minute of peace as not double glazed. shouting and screeching all day and night. Pub has nice restaurant but could not reserve a table for Dinner, they dont take bookings, but the party had booked a whole area out, obvs money talks, our little $200 a night is nothing to them, so we went down to the Orient Hotel and had a slap up meal and drinks and a great evening, great staff there too, pity they dont do rooms.

location to cruise terminal was good

peeling wallpaper on walls

brilliant location . very helpful staff

bit noisy in the morning due to building work

Kind female staff. Clean bed room. Live music on going diring the evening time.

One of male staff were not nice to offer me clean towels when I requested it. Cockroach showed up in my room during the night which freaked me out.

price and convenience

delayed response to a couple requests.

The food in the restaurant is very reasonably priced and has good portion sizes. The Guinness pie is highly recommended. We had a room with an ensuite, which was huge. The bed was extremely comfy and loved the fact that there were 2 types of pillows ie, a softer feather type and a latex type which was great for my neck. Fantastic place to stay, we will be back again, next time we come down to Sydney for another cruise. Thanks again everyone at the Mercantile for your warm hospitality.

loved the food in the bar downstairs. good area

I liked it all

loved the location. food was delicious. staff were great especially Craig.

nothing

Mostly chilled although it’s a pub. love the staff members. Everyone seems lovely. I turned up 2hrs early and the lovely lady at the reception let me check in early as my room was already made for me. I love the location and can’t recommend it enough.

Nil

Well positioned hotel for the overseas passenger terminal. Rooms were very good size and a very comfortable bed for our overnight stay. Meals were good too.

There was nothing that we disliked during our trip.

Location was great convenient to ship terminal and walking distance to parks and city

Everything

Nothing

Location was ideal for our Rocks trip. Bedding and towels were very clean. Live music was really good.

Extremely run down. I understand that it is a listed building, however I feel that doesn’t excuse disrepair and dirt. The windows were unbelievably dirty, my partner’s bed was falling apart (base coming away from legs), the wall had big chunks of missing plaster/paint and long cracks in several places in our room. Flimsy door locks in communal bathrooms. Soap/shampoo dispensers dirty.

Friendly staff, helped carry our luggage upstairs. There is such a vibe in this location. Our room was comfortable. Own ensuite. This is an historic hotel and has lots of character. Our bed was comfortable. The room had a portable aircondioner that was adequate. Entertainment was good. Meals were enjoyable. Try the Shamrock pie 🙂 Close to Circular Quay. We walked to the ship for our Carnival cruise. Late check out is available if you ask. Luggage storage is available. Would definitely stay again.

location, staff & nightly charge

toilets & showers were ok, but 2 out of 5 weren’t operational…

Went to the Sydney Opera House for a concert and needed accommodation after concert. Ideal place. Stroll back to hotel after concert. Perfect.

Perfect location. Friendly staff. The food was excellent in fact won’t bother eating anywhere else next time. Loved the general vibe of the place.

No drain plug in shower but oh well. Air conditioning very noisy.

Comfortable rooms. Quiet location. Good food downstairs in bar. Bathrooms are all self contained to one person so no issues there..

Nothing