The room was the most spacious I have had in Japan. Furniture and fittings were very nice, and the bed and pillows were very comfortable. Shuttle Bus service to the station in the morning was excellent, and the staff were all very polite and kind.

staffs , facilities and location

room size is too narrow for 3 person , no space enough for our luggage

エントランスの匂いが濃い過ぎた。

Arrange more transportation for return back hotel

No housekeeping in the evening

The room I stayed in had a lovely view of the city, and the hotel was situated conveniently close to Hakata Train Station. The room itself has a nice deep bathtub which was lovely to soak in after a long day of sightseeing and shopping, especially if you use the complimentary bath salts and oils located in the hotel foyer. The breakfast is also very filling and delicious. You can pick from the local speciality, a boiled breakfast or Japanese spin on wester breakfasts, like an omelette etc. all in addition to the buffet breakfast.

Having to choose the breakfast you'd like the night before. Not having option to just have the buffet breakfast on its own.

Clean and great facilities. Friendly and helpful staffs during my stay there too! Recommended and help made a booking for a fantastic unagi restaurant nearby which is one of the best I have had.

Can’t think of any fault with the hotel and staff at all

The shuttle bus, spacious room, quiet, good deal.

The room wasn't absolutely clean. Saw a stain on the bedlinen, hair in the bathroom. Quite careless...

Excellent service from the front desk staff!

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