All

In the morning one lady was not listening to my request on breakfast and my partner and me did not have time to waste So we left as we felt as if she was not listening to us

room is spectacular, bed is comfortable

i ordered room service the next day they did not remove the left over

I liked the room, it was well equipped and comfortable

We arrived very late as we landed after 11PM. When we arrived to the hotel (~00:30) the lobby was full with drunk people and escorts making deals with hotel guests. We decided to leave after 1 night.

the rooms are a good size and clean. the hair dressers in the salon do a great wash and blow dry

the quality of the food from room service and particularly the breakfast is so poor! the hotel is so busy and the lifts take forever to come and always extremely full !! the pool gets very little sunlight and it’s so shallow you can’t swim in it. when calling room service the phone would ring up to 10 mins before someone answered, sometimes there was no answer at all I’m unsure how this hotel is 5 star, in our opinion this is a 4 star at best. the price to stay was cheap and you get what you pay for. I would not return to this hotel unfortunately

Every thing was perfect the hospitality from all the staff specially Mr. Sayed from reception.

the hotel very crowded.

There was nothing not to like.

Nothing.

property is ok

collection by car is very confusing with two different one for drop off and one for collection. Elevators to go to collection area are often congested and same is the collection area.

The hotel is new, the internal design of the building is very good. concierge service is quite good.

- i literally changed my room card 10 times because they stop working very easily - waiting time at the lift is way too long, you can’t loose 10 minutes 4 times a day waiting the lift, make new ones! - (most terrible service) the parking attendant in front of the hotel do not help you with taxis, they have their own taxis which try to cheat you with absurd prices!!! i complained at the front desk and they lied telling me that the parking attendant could help me with normal taxis if required, i tried and it was not true, the parking attendant told me that they get a percentage from those fake taxis with absurd prices (price more than triple than a normal taxi). The hotel should help me instead of stealing my money. - Wi Fi service is not strong enough, in fact TV did not work at all for the whole holiday… - the shower in our room has a wrong slope, so some water was staying on the ground and the floor remained wet for days. - during the check out, nobody asked me any question about my staying.

The room was quite large, very clean, and well-equipped. The staff was very helpful and efficient. The location was very convenient to get around with a car.

It took time to catch a lift to the upper floors, but not a big deal really.

all good in genral location and view

no clothing area , small Wardrobe

the room service and the hotel room

nothing

Location was central to reach most places we wanted to visit.

Bed and pillows were not very comfortable. The view was a let down since it did not look like the image on booking.com.

the room was big enough and the breakfast was good

crowded

The staff at the reception was rude when I just ask a coffee the day I was living and the breakfast was almost close.

very clean and the staff is very friendly and helpful

very clean