Very friendly staff

Na

Location is great. Literally city centre. The receptionist was very welcoming, checked me in at midnight and gave advise about where to get some food in the middle of the night.

The shower was inconvenient. There was no shower unit it, there was just drain at the floor of the toilet root. I had a shower in the evening and the floor was still wet in the morning. Not very pleasant experience.

Without any doubt, it is the best hotel in Mukacheve. It lies in the central square, partly overlooking the town hall and partly the city's drama theatre. Many dining and shopping options are steps away, including in the building housing the hotel itself.

1. The lift was out of service when I checked in but was later fixed. 2. Although the room had an air conditioner, there was no remote.

Location is great, secured parking is best.

Using 20-y old sofas as beds without an additional matress on top is unacceptable. I stayed at this hotel 4 times in the last 4 months. Two times I had normal beds, and twice - wornout sofas. Sleeping on such sofa is like sleeping on a yoga matt on the floor. Good for healthy people without back problems. At any rate, floor-like sleeping is not what you come to expect from any hotel or hostel. In addition, it seems most rooms at this hotel are equipped with such sofas. Add matresses on top and make travel experience soooo much better for your guests! It is the cheapest solution possible.

The location is really nice, right in the middle of the town. Spectacular look from the window, huge bed, all the necessary storages.

The room was little noisy, you could hear the street noises and vent noises from the neighbourhood. Regardless the hotel is amongst the 100 best hotels in Ukraine the room was cold, humid and black mould was growing around the window. The shower was not the cleanest thing either. There is breakfast available but the options are limited and all of them are awful. The omlett for breakfast was rather some kind of a folded scrambled eggs with some terrible mushroom filling and it was soggy, oily.

No backup power during electricity cuts

Everything ... All was well

nothing

Horrible, just horrible.. We booked a room at booking.com, received a confirmation code, arrived to the hotel and the administrator Irina told us that there was an error in the system and our reservation will be canceled. At the same time, other people constantly approaching this woman and whispering in her if she had solved their problem. The administrators of this hotel are unscrupulous people who are engaged in scams at such a difficult time for all people !!! Shame!!