Staff were very welcoming, explained everything we needed to know upon arrival. Overall good guys.

Location was very good. Rooms were comfortable

Room was clean good location

No heater in room but found one on landing no toilet rolls in bathroom air vent in wall were flapping all night coffee and tea in room but no kettle

Location was perfect for everything,staff were excellent ,so helpful,friendly ,polite, Nia and barman on day shift so helpful ,nice cocktails ,didn't try food as had already made arrangements else where ,but will next time when I stay ,

Would have liked breckfast ,as not available when we stayed but that's all ,fab cafe across the road for breckfast anyway ,

Centre of town

They don't do Breakfast

perfect allocation, very central food was amazing, staff were very friendly,

quite dated, small room, room was very hot,

advertised as B & B after booking told no breakfast. Menu in room for evening meals but kitchen only open for Sunday Carvery.Much looked forward to Sunday dinner was a day old sandwich from Spar, NO food in pub

no where to put toilet bag/makeup, 2 small side chests with tea tray on one and large mirror/table lamp on other. small shelf in bathroom just room for toothbrushes. Large unhygenic black shag pile rug made difficulty opening wardrobe and a trip hazard. Ironing board kept in narrow stair well, fire door constantly left open. No contact details for staff or emergencies. large cups and saucers, which have to carried across room impractical. Faded old duvet cover. Suspect we were sole occupants of whole building overnight.

Convenient location

Loud music until very late at night, partner had to go ask them to turn it down, well after midnight.

Staff were very friendly and welcoming especially the chef.xxx

Not having a bath . Just Shower We had asked for a room with a bath. But when we arrived we were informed there were no. rooms with a bath.

Central to the town centre and all amenities , there was a nice view over the harbor .The young couple who checked us in seemed pleasant enough .

Once inside the bar hotel it becomes evident that the whole place is in reed of refurbishment / refreshment . The room was situated up quite steep stairs on the 3 rd floor . Though the room initially looked nicely decorated… look further the walls were patched up , a portable electric fire with a foot missing and a dent in it was left for our use . The bed was uncomfortable , the sheets well worn and the duvet in need of replacement as it was compacted and just felt well used . The hotel offered no facilities . The tarif was very overpriced , compared to our next hotel which was 20 pounds cheaper and excellent .

The location

TV didn't work properly Couldn't open the window Lamp didn't work properly

The room was super spacious which was great. The room had a view of the ocean which was lovely.

Noise from the square out side

Great location and very nice staff

I liked the position of the hotel it is at the side of the castle, you could not have got a hotel nearer the centre

Restaurant not open Mondays, no breakfast even though we booked and paid on your site. This should have been pointed out when booking

Clean, great location.

Lot of noise until about 3am

Very close to castle and shops. Comfy bed. Helpful bar/ reception staff & lovely atmosphere. Plenty parking spaces available near hotel.

Small/ tight room above pub so at night was quite noisy. No air condition at room (we stayed in hot weather 28 C). A bit poor condition Bathroom. Funny mirror at bathroom.

Location was great! Staff very good

The room was incredibly hot, no fan provided, but to be fair I didn't ask for one either 🤔 room was basic but clean, bathroom would benefit from modernising. Had the window wide open all night but the seagulls woke us at 5am 😩

Fabulous food at hotel the four of us had different meals all enjoyed. Staff were attentive and helpful. Hotel is in good location. Our room was at the back with lovely views

Electricity is a mix of existing wiring with extension adapters going from room to room which is against h&s regulations. When our tv wouldn’t work it was because it was coming off a socket in the room above which worked when staff went in to turn on for us. My sister was in the front room which was noisy from 6am with deliveries in the square. I had opted to pay for the rooms on arrival when booking through booking.com which was confirmed via email yet the money was taken from my Account on the day I booked naughty naughty

Large room nice view over the castle square~quite nicely appointed

Double bed too small~many sockets at ground level just didn't work~shame no breakfast service