Old facilities, quite dirty

Location.

Second room door is damaged without a track to close properly, no privacy for second couple. BBQ ignition knob is already damaged cannot turn on. Front door is a bit hard to open. The unit need a good tlc for the price we pay. Other than tlc everything is good. Shower gel is empty when arrive.

Loved the location, views, and buggy included. The property's own pool is also great... shaded and secluded away from the crowds. Staff were super helpful when we told them several lights/remotes needed new globes/batteries. Valet pickup and drop back to airport were great and we were very thankful for the late checkout.

Not keen on not having a door on the ensuite bathroom. Buggy's perhaps in need an upgrade or service as really struggled up hills. A coffee machine or plunger and a sandwich toaster would be great additions to the kitchen.

Great views

All good

Great view, great location and buggy was included

It could have been a little cleaner. The doors to the second bedroom didn’t close properly. Buggy needs a new battery it really struggles getting up the hills even when there was only 1 person in it.

The Location and use of Buggy for transport was great. Spacious apartment and kitchen well equipped. Air conditioning essential and transport to and from airport very convenient.

The balcony furniture and barbecue were a little grubby.. A guest book explaining how to operate cooker and washing machine would have been helpful.

The property is really nice, great location and amazing view

Location and hosts were a 10 out of 10. From the communication prior to arrival, to pick up at the airport and anything we needed was responded to immediately. The location was perfect, the space was perfect.

There were small ants all over the apartment, from the kitchen, to the lounge room, bedroom and bathroom. We were wiping down everything multiple times a day and even spraying insect spray. Also there was so mcuh dust in certain places, like the curtains in the main bedroom. My kids suffer from allergies, so this became a problem and again we needed to wipe down what we could. Honestly, I would stay again but would ask that a deep clean is carried out including all the kitchen appliances, cookware and dinnerware.

The friendly staff who picked us up and collected us from the airport and provided our buggies. Also the staff member I contacted regarding the poor facilities via the Booking.com app was very helpful.

The request for a trundle bed was agreed upon before confirmation of booking only to find a poor quality single mattress on the floor was provided with no single bedding. The balcony doors didn't lock, the curtains were missing letting in early light into the bedroom and lounge where my young son had to sleep on the floor. Only 1 hot shower at a time and the BBQ had broken switches causing a small fire! These are all extremely simple maintenence fixes which should be kept up to scratch considering the amount paid to stay there. We should have stayed at the Reef for half the rpice where we could also have 2 queen beds, a trundle, great facilities, kids eat free, breakfast included as well as free hire of the beach activities.

location

flies everywhere. all over our food. we had to spray the apartment everyday and throw out all the food we bought. The dryer turns on but doesn’t start. The furniture wasn’t clean.

The location was the only positive aspect of this property.

The property was not reflective of the photos provided in the add and I’m guessing were 5-10 years old. The property was tired, grubby and the outdoor bbq was too dangerous to use as once the gas was turned on it was free flowing through the bbq as the on/off knobs were not controlling the gas delivery. We have several photo’s supporting these comments and will be following up separately. Upon arrival we had to scrub frying pan and other dishes as they were dirty. The seatbelt in the back seat of the buggy was intermittently malfunctioning throughout the week we were there.

Location is great, room 102 was just renovated.

one of the room's window is facing the hallway which is way too noisy when people are walking past, also sinks in the bathroom need to be fixed properly.

The views, quiet location, kitchen facilities, buggy, the space.

No door in the bathroom ensuite, air conditioner remotes a little glitchy , the buggy had an odd noise & wouldn’t charge.

The location was very central on the island. The views were amazing from this unit.

A few small maintenance issues with the property that can be easily fixed.

Location excellent. View great. Our room had all necessary facilities including TV with all channels and pay TV. Excellent internet.

Included buggy quite old and in need of some service. Just able to manage steep terrain of parts of island

the location, the view, the pool, the golf buggy, very well stocked with appliances etc.

the fan in the 2nd bedroom only has 1 speed - an easy fix by an electrician

All good - but there could have been a little more communication around checking out. We were not sure what was required or how we were getting to airport etc. It was fine after we made contact and asked on the last night there.

Fabulous location - very comfortable

The weather!

the view

a bit outdated

The location was excellent. Easy to get to all the main parts of the island. The inclusion on the golf cart was great.

The property was tired and needs a freshen up. The facilities were dated and the cleaning was not thorough. In particular the porta cot was disgusting and we chose to not sleep our 6 month old in it.