You could hear clearly what people’s talked on the hallway. Door unfortunately wasn’t properly sealed. And some other noise coming from the wall, between bedroom and bathroom.

very central to the city centre. comfortable beds

very old bathroom and wasn't as good i hoped for.

No que me cobran el total de la reserva sin poder ir por un error

Correcto. Excelente

Parking

the bed

super clean, great location, beds were extremely comfortable. can only recommend.

nothing really, just the staff at reception wasn’t most helpful

Excellent location. Good breakfast at Mercure. Parking at Novotel.

location and clean!

a bit old! need a renovation

Very good indoor pool complete with jacuzzi etc in the attached hotel (all part of the same group) but the various levels when using lift rather confusing.

Room ok Breakfast and super were really nice

Quite expensive for what it was ( not sure if it's due to the time of the year I went).... Staff did not know much, everytime I asked something there weren't sure, such as bus stops, bus lines...

The location is bang in the centre of Andorra la Vella, main landmarks and shops everywhere. It's a very neat and tidy and comfortable hotel. The bedrooms and bathrooms are immaculate. The breakfast (in Mercure Hotel) is continental and has a wide range of food and drink selection, including alcoholic beverages, it was brilliant. The spa is great too with a large sauna and steam room with a cool pool and warm jacuzzi (but beware of the strong chlorine!).

This is out of my control but I didn't get to use the spa and wellness area when I wanted to as you had book a slot due to coronavirus. The spa staff only allow a certain number of people in every hour and they said to me that every slot was fully booked. The hotel reception staff should have told the guests this when they check in, or at least give them 1 pass each. The Mercure Hotel guests also use this spa too, and local residents I believe. I ended up begging hotel staff saying I paid to stay at this hotel because of the spa and they kindly called spa staff and they let me in, but for about 30 minutes before asking me to leave.

A good room, not excessively hot

Absolutely fabulous breakfast. Something for everyone.

I really can't fault it. Perhaps, it's a slightly older hotel but for price and location it was excellent!

Breakfast was very good!location is excellent

Well the description said the hotel had a parking but it turned out the parking was in Novotel hotel and we had to pay an extra 17 euros for 1 day.Also the hotel is an old building and not so modern decoration in the rooms.the tv is old model and doesn’t allow connection with devices.Also the ventilation is very intense and makes a lot of noise and there’s no way to switch it off from the room.We complained at night by trying to call the hotel reception but there was no one there and the alternative No we called, the receptionist could not help and turned off the phone.luckily it stopped at some point and we managed to sleep.