Staff were very helpful and kind. They accommodated a room change and later checkout. Breakfast was good.

The property is very clean and the service was amazing from the reception staff to the cleaning staff, everyone was so friendly and willing to help. Our breakfast at the restaurant was also lovely, they had great options.

Nothing, I was happy with everything.

Nothing

Discomfort

I loved everything about the place and the stuff🔥🤌🏾my breakfasts were amazing. I am definitely coming back❤️

Room size

The hotel was not busy- many many rooms unoccupied yet I was given a room very very far from the elevators.

I liked the breakfast introduction, and the staff was very friendly. The setting and the look was really good ...It worked for me and i never knew of this hotel

The bath Vs a shower was abit old school. and ordering something in my room while working was lacking. it was also not very clear how it worked not during breakfast hours . No pointers in the room how to order food

Nice rooms, clean and comfortable. Great location. Just smell from lake a bit disturbing but that's no fault of hotel. Staff very friendly and helpful

Room could do with a small fridge. Kettle burns your hand

The reception was welcoming and helpful. I liked the out door pool area, it was very relaxing and the staff was kind and helpful there. There is a convenient back gate to the shops/mall, it feels safe walking to and from the shops. The security is very good and pleasant to the hotel visitors.

The windows in the rooms need a clean on the outside. The towels can also be a little bigger.