Atmosphere and location

Very clean, spacious modern room (felt like a small studio) with nice decor, cleverly designed

The shower head didn't stay fixed in position and slid down and into the corner so had to be held which was a slight bother. Also, the Nespresso machine on button was impossible to find so some instructions would have helped. Decaf pods or English breakfast tea bags would have been great but not a big deal just a preference. The biscuits and chocolates were presented as being gratuitous but were on the bar menu so luckily we checked.

Calm and clean - very stylish. good sized room. Contemporary styling. Quiet - no disturbance at all Brilliant staff in Kulturhaus reception - so approachable and helpful. Lovely fresh breakfast.

Twin beds rather than a double. Heating is high (but you can open windows) Situated up a hill.

close to the center and the tramways. quiet during the night

the design is much too cold in comparison to main residence of the hotel

Location is perfect

Restaurant

The bartender was great. He was on both nights we were there and he was very personable and helpful, plus he made great drinks! The rest of the staff was also excellent but he really stood out.

Art Room Number One was disappointing I had expected something more and had paid more for it and three mobiles was much less impressive than expected.

loved the staff and the location, very clean

room one of the Art Hotel was not great in that the art was less then inspired

Lovely staff welcomed us and we're really helpful with parking information. Our room was big, the bed was HUGE. It was really clean and warm . Breakfast was superb. When we left we were given water for our journey which was a nice touch.

Mini bar was expensive. Water was free.

It was very clean, quiet, near good public transportation and the staff was very helpful.

Nothing

All staff members we encountered were pleasant and very helpful. They spoke English (and German and French!) and easily answered our "tourist" questions about where to go, what to do, etc. We were given cards to ride Basel public transport for free and to get 50% off at a number of museums. We dropped our luggage off early (since we arrived well before check-in time). When we got back to the hotel, they had taken our bags up to our room already. The breakfast on-site was great. The location was great. We walked to everything! I would recommend this hotel to anyone visiting Basel.

My husband and I don't like the very soft pillows (that we often find in Europe) and in this hotel. That's just a personal preference.

Great options and delicious

Great location and comfortable room although a bit noisy because of the trams during night.

Ideal Location for exploring Basel Old Town. The hotel was superb and full of character, with very comfortable rooms. The staff were exceptional, very helpul, nothing was too much trouble.

Rooms were nice size, plenty of windows, very clean, pleasant.

All was good.