The location gives you a true african feel. A much needed break from city life

No TV and no aircon

I was charged 2x for the accommodation. Booking.com as well as the Lodge charged me. I requested a refund and nothing is forthcoming, one week later.

The Property has huge potential It is situated in the correct location Its is nice

1. Same Breakfast everyday 2. Water problem (showering)

The staff are so friendly, and ready to help when needed. It was a beautiful stress free place to relax.

The bedding was not so clean.

We greatly enjoyed our brief stay at this lovely lodge. The staff are very good--very friendly, helpful, and interested in the guests' enjoyment of the lodge. The host is a gem. The food was very good, and inventive for a rustic location. We also enjoyed the self-service coffee and tea bar.

Despite our great enjoyment, it might have been more comfortable if back-up generators were available for overnight load-shedding. Our stay was during high summer temperatures which combined with unavoidable load shedding power outage, was just too hot to sleep!

Staff attended to everything we needed.

beautiful location in the forest and lovely layout and pool . staff are super friendly and helpful but not well trained

rooms are poorly maintained- when one of the rooms partially flooded due to a blocked drain and we asked for help someone came to look but didn’t do anything about it. we cleaned up the flooding and mess. what was strange was the complete lack of decor in the rooms, they were furnished and beds comfortable but looked like the furniture was put in and nothing further

Excellent meals and service

250 meter walk to the car parking area. Slippery and dangerous boardwalk after rains, between chalet and dining room area.

beautiful setting, forest, and layout

the staff were super friendly and helpful but poorly trained. the rooms looked like they had been stripped - apart from the furniture there was no interior decor at all one of the rooms had a blocked shower drain and faulty basin plug which resulted in a flooded room but even after reporting it nothing was done. we cleaned up ourselves

The waiting staff, barman and game ranger Sinboniso and Gugu were amazing and the only light in a dreary waste of money weekend. How unfortunate that their amazing efforts couldn't make up for bad management and dishonesty. I wish I had taken more time to read more reviews and avoided this lodge.

The Lodge had a function booked that took over the lodge and restaurant and ended up making us feel unwelcome and confined to our room. We were unsure of where to eat dinner then shunted back to our rooms after arriving for breakfast as they were setting up for day 2 of the event. That's unacceptable. Despite it being a game reserve next door with wild animals there were parties until the early hours of the morning with loud music. The manager said she arranged an activity out of the lodge to compensate for the fact that we couldn't use the facilities.. and then canceled it at the last minute only after I asked for confirmation of the trip. The manager was dishonest about how the private function would affect us as other guests implying the function group would only be there for 12 hours ... they stayed for 2 days! The rooms look well decorated but are dirty dusty and full of spiders. The thatch roof needs cleaning as it was full of spider webs. What a horrid experience. We left a day early... just to end the agony. Extremely overpriced for the facilities. The manager never called to even discuss our early departure and forfeit of 1 day and dinner bed and breakfast.

The lodge is beautiful, the pool area and Resturant is nice. Wifi is only available in the Restuarant area. The staff on site is very friendly.

Where to begin…. I arrive at the lodge and get told that my game drives are not included in my full board package! Even though prior to arrival I enquired and was told that the full board option consists of all meals and a game drive. The drinks are over waaaay over priced. There should be wifi in the rooms also. The lighting in the rooms are horrible you cannot see much at night. We travel quite extensively and this game reserve was quite average compared to most. The food is tasty but really average on most days there’s a set menu so no variety and no authentic dishes. Like a beef burger for lunch but the Pattie is not a fresh beef Pattie it’s more refined like the ones from the box we can get from our local grocer. We spent most of our time relaxing by the pool because all the activities are approximately 1hour away at Kosi Bay after a 5 hour drive from Durban another hour didnt sound appealing to us. At the pool no one would come check on us for hours at a time eventually when some one did we would give our drinks order and it will literally arrive more than an hour and a half later keeping in mind it’s like 36 degrees there with no aircons anywhere! Overall the lodge is nice but service and meals really need to step up. It seemed like the lodge only wanted to make a quick buck. Due to the dishonestly and money making attitude I won’t be returning. FYI the confirmation of game drive is added to the pics.

Very good

Nothing

Amazing comfortable bed and lovely game drive with a very knowledgeable guide

Lights in room a bit on the dim side if you want to read

What a lovely place to be. Breakfast and Diner was divine, service was excellent. Restaurant in a perfect spot. Layout is excellent. we really enjoyed ourselves. Keep up the great work.

I loved our room. Enjoyed the Game drive. Liked the fire place both inside the restaurant and outside. Barman did a great job, always willing to learn new cocktails as what I required was not in the menu.

Lovely place. Wonderful and gracious staff. . The food was awesome. Great pool well maintained. Plenty of activities to do during your stay.

The road leading up to the lodge has too much sand we got stuck but the staff were wonderful and helped us navigate to the lodge. The drinks are very overpriced. Highly inflated prices.

The breakfast was awesome!

Absolutely nothing

Peace of mind and tranquil.

The water in the shower was not as hot as how I would've liked it to be.

Excellent friendly and helpful staff. Very professional and knowledgeable. Game drive was very enjoyable. Location great for a combination holiday of game drives plus beach holiday (Kosi Bay 45 minutes away). Very rich in culture and the Tonga and Tembe people lovely and friendly. The food was excellent, tasty and interesting. They went out of their way to accomodate non-meat eaters. One of our favourite features of the lodge was the lap pool in its beautiful bush surrounding.