We thought we knew what to expect staying at JW hotel - a safe choice like other major international hotels without "surprises", even though there were some negative reviews about this hotel from other guests. But thanks to Ian! We will again choose this hotel because of Ian's professionalism and friendliness. He made our stay at the hotel memorable.

Good location. Walking distance to metro.”

Bathroom door won’t close properly and will be much better if all lightings can be separately controlled.

Breakfast was good and included.

Didn’t realise and wasn’t told the bar was invaded by mosquitos. I got badly bitten and my business trip was badly affected. There should have been warnings and advice.

Our room was nicely cut and comfortable. The view over the bay is great and the Bay Opera is just few steps away. Two swimming pools and all the other amenities completed our memorable stay.

In general, I find JW Marriott a bit too masculine in design.

Great discount for full package food

Development area around hotel

Very satisfied. Everything is perfect .