The helpful staff. Ms Agnes is very helpful.

The breakfast, the staff there, the arrangement, the same menu everyday, the limited choice.

Room rent was high but complimentary breakfast was not included

Size of the room was very inadequate and the window was locked so unable see outside view

I really enjoyed the fact my children and I felt safe, in a welcoming environment. The hotel is in a good location and we caught the shuttle a few times which was extremely convenient. The breakfast was delicious and fantastic variety. The rooms bigger than most in Hong kong and were extremely comfortable.bmy children enjoyed the lolly cart between 6-7pm

We really enjoyed our stay overall, can't fault it at all.

Transportation.

No free breakfast

Bed / mattress

Breakfast

Die Lage zur Metro war ok und das Frühstück war auch i.o.

Die Sauberkeit und die Zimmerausstattung

They have free shuttle bus connecting to MTR and AirPort Express Rail. Overall is a pleasant stay.

Room is clean. Location is good and breakfast ok.

so far Satisfy

Service staff

Liften, te weinig voor aantal kamers

- Zimmer im 25. Stock mit Blick auf die Pferderennbahn, wirklich klasse! - Breites Bett, viel Platz. - Super Badezimmer. - Super Lage, alles zu Fuß gut erreichbar. - Nettes Personal.

- Frühstück könnte täglich frische Crossaints enthalten, diese waren manchmal etwas pappig, ansonsten für europäische Standards ein wirklich ordentliches Frühstück.

Comfortable bed and nice bathroom. Free refill water machine

Our first room smelled of smoke but we changed it. However it smells like smoke in the corridor

Location is good. Close to subway, cable car and bus. It is clean

Setup looks old. Don’t have many amenities. No instructions of TV channels gym or restaurant in the room

Big rooms and good location

I did not expect that what i paid for the extra bed and just getting a bed put in the walk way and totally we cannot put our luggage.

The reception did not inform us that we need to put a tag on the door which we did not found it in our room if we need room cleaning.

The staff were very helpful and accommodating. We forgot to book an extra night for our last day in HK and they were so concerned about moving our family to a smaller room that they upgraded us to a very large room instead. It was a very good surprise and so grateful till this day for that. The location is actually very conveniently located to so many different places. It doesn’t seem that way as it is nestled in a quiet corner. It is kid friendly and they have candy hours and souvenirs for the children on arrival

Lift waiting was sometimes very long

Hotel staff were very helpful and attentive to the needs of guests. Location near bus stop, tram, and subway and the free shuttle service was provided going to central station.

No bidet in the bathroom.

Location, Room Clean, Staff, Breakfast,

Most of Texi driver don't know location of the hotel because they can't read in English better the hotel write in Chinese word in card

The double bed that is available for my whole family and the shuttle bus that the hotel is provided.

Nothing

Clean and comfortable

Not much facilities

The room needed a second chair and a small table. The hotel needed a cafe where you could have a coffee/snack. The single pillow supplied was very thick and hard. No alternative.

Room Cleaners with gracious personalities; concierge was helpful esp in calling for taxis

Restrooms without bidet; no shuttle to and from airport

Very clean and nice

A bit of a walk to the MTR

The bed was extremely comfortable, it was quiet at night for peaceful sleep, the door locks from the inside which is always a bonus, and the staff were very nice.

The breakfast is VERY repetitive. If you stay for more than 3-4 nights (like us) you’ll find yourself wanting to skip breakfast all together.

早餐每天都吃得很飽很開心～ 所有的工作人員都很親切有耐心

空調溫度調高了還是很冷

Value for money considering that hotels are very expensive in HK. Free shuttle from hotel to Causeway Bay. Hotel is clean.

There is no MTR station nearby. Very long walk, about 15 min walk to Causeway Bay station, but there is a free shuttle bus from the hotel that runs every 30 min. Did not like the location being next to a cemetery which we did not know before hand. Noticed that the windows were opaque, then realised it was because it overlooked the cemetery.

Very clean

Location

Excellent location in Wan Chai. Dorsett have a periodic shuttle service to drop you at several key locations around island including Causeway bay MTR.

I think room sizes are small for family of 4, I never tried any other hotel in HK, last time I stayed in Dorsett Mong Kok and rooms were small in that property too but guess this could be common across all hotels in city area. Not sure.

Now looking forward to seeing you soon in Dorsett Wanchai.

So far so good.

all kind of soaps are available and the ac is working good. They provide you an free umbrella when you need it.

The lady at the counter was not friendly. The standard room has no window you can open, it was closed and impossible to see outside because of a filter. So basically you don't have any view. The restaurant was closed during the typhoon while the mc donalds is open outside, it doesnt make any sense.. I could not extend my stay on booking because I wanted to pay with booking.com so I went down to the receptionist and she wasnt helpfull at all and gave me a very high price, much higher then booking.com.