they didn't have blankets for the period of winter

location

Not good for cold days Furniture a little bit old

The Restaurant service

The room facilities and cleanliness and missing of basic stuff

Breakfast.

Room standard was ok 10 years ago, is strange that they have still 4 stars. View from room on green roof... Disaster 🙂

Nice entry area, friendly staff, huge choices at breakfast.

I was traveling on my own and reserved a single bed. Unfortunately, the room was literally the size of a closet. It was raining the entire weekend so I would have had to stay in that "room" a lot. I asked if they had something larger, they did but they had me pay 25% more for it. In other hotels I've stayed at they gave me a regular room, to be used as a single. This is the first time I've ever seen such a small room. All the photos on the website are of normal rooms.

- own beach with it‘s own bar (Michela was very friendly and she speaks very good english) - two pools - the biggest one with it‘s own bar - very good food - especially the traditional italien food - the waitress (Gabriela) was very kind, always ready to suggest something if she was asked, always smiling, a true professional in her branch - Top! - very nice garden

- the personal at the reception was very kind and always ready to help, but a little bit more english (or german) will be good, as we‘ve traveled in high-saison, and there are coming not only the italiens to spend their vacation. We‘ve had difficulties in communicating with them - english or german. - the time allocated for the lunch or dinner is too short in my opinion, and it creates more pressure on the guest, when it should actually enable them another moment of joy

the location

very old building two categories of rooms, very old and and renovated new…

The hotel is quite big, next to the beach with two swimming pools. The breakfast was excellent, lunch and dinner not bad. The waiters and cleaning staff are very helpful and polite. The room was very old but cleaned well. The personnel at the reception is definitely has to improve their English and general professional skills. They seemed lost. Generally it’s ok, but could be much better

Rooms, reception staff, cleaning of common areas

Good location, it was near the beach.

The public places (elevator, reception and dining area) in the hotel were not air conditioned. Most of the staff could not speak English at all or very poorly. The parking area was not good.

The staff was great. I liked the different options you can choose for your stay such as room type, use of beach, meal plans, etc. Food was very good.

Check out is too early, 10am. Also, there was construction going on and you can hear that but not too early or late.

An amazing view,nice staff

The breakfast and the dinner were very well prepared, a wide variety of food for all tastes (I hope). Very clean room and generally very clean hotel.

I think they are doing a great job.

every thing was great, location, cleanness and breakfast

the only thing is it was so difficult to communicate with stuff there Couse of them language, most of them not speak English well

prefect dinner, perfect breakfast

big hotel with pool and parking around

the food wasn’t as you can expect from a four star hotel the room was really old the staff has been super kind, but is visible that they are all Boys/girls took from the school to learn..

The rooms are very nice & clean. The structure appears rather new and they are expanding and restructuring it. I especially loved the huge breakfast which permitted me to avoid lunch, that would be abundant too I suppose. The Hotel is in front of the beach and the chaise longue is very cheap in low season. Very good for 3-4 days of sheer relax.

Nothing to declare.

nice rooms

-no room service, after 3 days we complained and all they did is to bring new towels, didnt even take the old ones -restaurant is serving almost none vegan dishes, every dish is with meat, fish or cream and they don‘t make any exceptions

Breakfast was a little haphazard