Posizione Impeccabile, pochi metri dal Duomo e comoda per raggiungere qualsiasi parte della centro storico, oltremodo facilemente raggiungibile dalla Stazione dei Treni. Bagno sempre caldo e doccia bella bollente! Top pure i Lock per i bagagli da poter lasciare dopo i check-out.

Il materasso leggermente "scarico" si sprofondava facilmente, poi per il resto nulla in particolare.

Η τοποθεσία του

Λίγο απρόσωπο το απομακρυσμένο check out ,ωστόσο όταν είχα κάποιο πρόβλημα βρέθηκε άμεσα λύση.

Location and AC!

Size

Breakfast was good and the employee at the breakfast restaurant was very nice

No ac No hot water Not like in the pictures at all No light in the room Online staff was not helpful at all Elevator broke down

Great location to all the sights we had on our itinerary. Access to room was seamless.

No hot water for the entire stay. The room was hot the entire stay, no proper way to cool off. Only had a fan, which just pushed the hot air in the room.

Location, check-in

Only one socket for laptop in the room (tv)

The location is golden, Cleanliness, Comfy bed

The AC in my room was not working 100% they left a fan and that happened in June in Florence and that's hard The staff on the ground not all are friendly at all. I asked for bathroom after I checked out I was told off so I had to change my clothes in the locker room as a result. There is no kitchen as described in the msg they sent nor the availability of help yourself to towels. You have to request everything through the WhatsApp to be helped.

ideal location, minimal but sufficient room facilities, well selected amenities and gratis, online check in/out went smoothly thanks to timely communication via Whatapp, replies from hotel was very quick

noise insulation is so poor that I was waken by people speaking on the hallway and neighbors taking shower

the location

room needed to be painted. gauges in the wall. very small but that was kind of ok

Great location and very efficient check in system

Pillows and bed quite uncomfortable and plug sockets did not charge sometimes. Not completely sound proof and toilet clogged

Great central location, clean, digital access although quite impersonal worked well. Nice welcome pack on entry in terms of free mini bar items

No room servicing over 5 days meant that things like towels become dirty. I think leaving a second set of items such as these for guests would be a good solution. I do get annoyed sometimes that the ‘green’ aspect of gets overdone at times, it’s a cost saving dressed up as environmental responsibility in my opinion. The room was also incredibly expensive for a 3 star hotel.

Amazing location. Room and bathroom is a good size. Decor is nice.

The air conditioner was not working until our last day. We had two really warm days before that which made it uncomfortable.

room was great, location perfect. quiet despite being centrally located. windows were well sealed to block out noise and light at night. keypad entry was neat and secure. convenient to not have to worry about keeping a key card

nothing, it was great.

They don't offer a breakfast. Room was fine and the hotel is in a great location in Florence. It's very centrally located in the main part of the city.

Can't say anything negative about this hotel.

amazing location, has an elevator, extremely spacious, staff very responsive, air conditioning doesn’t work that well though

air conditioning doesn’t work that well though

Great central location. staff on WhatsApp were excellent, fast to respond and attentive. good ammenities and clean.

luggage storage wasn’t the easiest to use (followed instructions and still was problematic. cups and glasses were a little dusty.

Location and kindness of the staff

found some insects and hair in the bathroom

perfect location. check in & out are remotely. there was a complimentary drink and snack

No housekeeping and didn’t response to late checkout request

The fact that we can arrive at any time, even very late thanks to the contactless system (with PIN) is very helpful.

The location was perfect. From two room windows we could see the part of the dome and tower. It was the middle of the shopping district. Many good cafes and restaurants as well as most of sightseing spots are in walking distances. The breakfast in Sophia Loren was gorgeous. The waitresses there were flexible and very kind.

We stayed there for five nights and becuase of this the room got messy without room cleaning service. Accroding to their policy, room cleaning would be done after 8 days. We have to pay additionally if we need it within 8 days. New towels, sheets, toilet papers, etc were available from the stock room but there seemed to be no informtation on the used stuff. So those used towels just piled up in the room inside. It would be better if there are instructions how to maintain the room clean by ourselves.

There are lockers in which you can put your luggage after check-out to pick it up later the same day.

There are lockers in which you can put your luggage after check-out to pick it up later the same day. For these lockers you have to enter a number code. When trying to open it later, it did not work with the number, but fortunately a person from hotel was there and opened it with a key.

the location es everything