Hotel itself was lovely. The staff were friendly, food was great.

Pool area was run down so we did not use. No kettle in the room.

The room is quite and clean.

Only outdoor pool.

good property but staf is very arrogant

Excellent and attentive staff, convenient to metro and train stations.

This is not a 5 star hotel, and I felt misled and overcharged by that assertion. The room was dark, worn and a tad shabby, the bathroom was oddly and poorly designed. Be aware that this hotel books a lot of tour groups, who tend to be noisy in the lobby. The breakfast room is small and crowded, and, again, while boasting a 5 star rating, was noticeably mediocre.

Nothing - absolutely awful - Avoid at all costs.

Everything.

the property is beautiful ,the room is so big and the toilet stunning and big.

none

good

nothing

Spa Hotel without Spa!!!

Everything was good but the best was the staff. Guys, you are amazing! Very professional but kind, sociable and joyful at the same time.

Everything

Nothing

This classic Lisbon hotel is like wine. The older it gets the better it gets. Bar none. if I had to pick a highlight it would have to be the amazing reception ladies (friendly, polite, effective and good communication skills) they simply know how to make people feel welcome and comfortable while they wait. Amazing 5-star customer service.

Not a dislike. just FYI: The SPA is currently undergoing transformations

Good location and very nice environment

we were looking forward to use the spa and the pool but unfortunately these facilities were not in use. As a five star hotel atlasest pool and spa should be working.

Loved every part of the hotel.

Excellent location - walking distance to Campo Pequeno! The gym and breakfast facilities are fantastic, and so are the room facilities. We would stay here again!

We were on the same floor as some traveling teens and it was ridiculously noisy! The kids were up until the wee hours of the morning and I did not have a good night's sleep at all.

Receptionist was excellent. Restaurant was very good. Breakfast very good.

Nice elevator

Not a 5 star hotel by any means