Posizione, pulizia e gentilezza

In piscina non c'è un bagno è necessario uscire fuori e non c'è il phone

Nos encantó la piscina cubierta con el jacuzzi, las vistas desde el comedor y el excelente servicio. La habitación era grande y acogedora, no le faltaba de nada

Se ha quedado un poco viejo, la iluminación con lámparas las tenías que encender y apagar de una en una

Great breakfast, big room, very friendly and competent staff. The location is an easy walk into Valletta and, apart from they have weddings (Saturdays in the summer, +?) it is very quiet. That is quite different from Valletta which is hellishly noisy with street music every night! The Phoenicia is better, but the Excelsior is half the price - good value for a 5 star hotel. Super pool and gymn, with a 5 am opening and late night closing.

The decoration is clean, but really old-fashioned.

Najwygodniejsze łóżko na jakim spałam

Wpłacenie 150 euro jako zabezpieczenie

Rooms were cleaned daily. Large variety of buffet breakfast spread.

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Breakfast was good and the friendly gentleman who took care of my luggage when I arrived (concierge) also offered a welcome drink Foyer overall the first impression was good

I was waiting for 3 hours (arrived at noon) for my room to check in The reception was not very accommodating and in the bathroom was left a dirty towel There were holes in the window sheers I was asked for a 100 Euro security deposit (which had never ever happened to me before) that was to be returned after checkout. I still didn't receive it back and after several phone calls I was told I could expect it in 2-4 weeks time

Séjour parfait grâce à un personnel d’un grand professionnalisme et je les remercie tous (de la réception, du restaurant et du ménage). Ils nous ont permis de passer un très agréable séjour dans ce bel hôtel (nous y sommes déjà venus deux fois) et tout est toujours aussi parfait. Petit- déjeuner face à la mer, piscine extérieure même en novembre, propreté de la chambre.

Rien à voir avec l’hôtel mais avec les clients qui mettent leur téléphone en haut-parleur …Il existe des oreillettes pour ne pas déranger les autres!

Vicinanza al centro e ai bus. Belli la piscina e la SPA. Graditissime le mele alla reception

Un pò datato

Great location and short walk to Valletta centre.

Location is excellent Staff are so attentive

Looking jaded in places Not a five star hotel compared to others

Location was awesome and a very nice pool

Tired and not well maintained Reception processes were poor and no urgency Pool bar has a narrow menu and is poor value

Location view from room outstanding

The external needs a good coat of paint Improve your wifi

The Hotel was welcoming to the moment we walked through the door We were brought a cool drink as we checked in The staff are great the hotel elegant and the courtesy car an unexpected bonus

the location is really good and it is appreciable to have the possibility to go to the swimming pool at the end of the day.

would need a bit of refurbishment. Rococo style of the rooms

great location for exploring Valletta but also lovely pool and beach area for resting

Sea

It's 5 stars hôtel.....due to price

Staff very friendly and food excellent.

The location is in walking distance to the the city center. The staff is very friendly.

Overall this hotel is very old fashioned and it is NOT a 5star hotel. The cleanliness in the bathroom is doubtful. The toilet flushing was not working. The bed mattress and pillows are extremely sift. The breakfast quality is very poor despite good choice. The coffee at breakfast is terrible. The price is horrendous given the level of overall quality of the hotel.

Beautiful hotel with fantastic views, good food (buffet dinner good value), nice indoor pool and good spa treatments. Staff helpful and efficient - service in the restaurants was exemplary. location perfect, right outside the city gates.

Air con could have been better, otherwise nothing to note.

Loved the Maltese/ English breakfast! The best

Exhaust fans in the bathrooms

The hotel looks really royal with its decorations, red velvet carpets on the curved staircases in the lobby and paintings on the wall. Room was nice and spacious and clean. The only thing which was not absolutely perfect was the side sea view from our room on the 10th floor, we could see sea only partially, the rest of the view was to the roof of the hotel annex. But still it was nice to see the buildings on the other side of the bay, especially in the evening when lighted up. The receptionist of the hotel was very friendly and we had a nice little chat with him which made us feel like really welcomed. The hotel has high standards of service. Breakfast was enjoyable, good variety, fresh omelettes and pancakes are prepared by the cook, nice fresh bread. Variety of juices, fried mushrooms, salads, ham and salmon etc. Everything that you could wish for breakfast. Location was excellent, even closer to Valletta old town than we expected. Nice short walk by foot. Although there were some staircases to go up the hill. It was wonderful that the hotel had 2 pools - outdoor and indoor and both were open in February. We have had bad experiences in other hotels where pools are really seasonal and empty. But it was not the case here. We got really nice warm and sunny days approx. 19-20 degrees perfect for sunbathing at the pool. Although, we preferred to swim in indoor pool which was warmer, just 2 steps from outside to reach there. The hotel has its own little marina and we were picked up from there for a day trip. Another convenience that we could not expect. There was a small desk at the reception where day trips were offered, a really nice elderly guy gave a good overview of the possible trips and encouraged us to take Gozo-Comino-Blue lagoon boat trip in February which we really enjoyed. These islands and the lagoon felt like in summer, we even took a short swim in blue lagoon (water 16 degrees). It was very popular, we had a big tourist bus full of people.

The view (it probably depends on the room type?).

Excellent location Good selection of breakfast Staff personable and attentive

Info provided about reusing towels which we were happy to do, yet towels replaced each day unnecessarily.

good location, easy walk around Valletta

the location

our room was not ready at 3pm