The longue has awesome view

Leaking from roof during raining. Toilet is dirty, not clean properly

the bathtub area is very dirty, full of dust. the sink area when you want to open the hot water their mirror frame is stuck the opener. staff acting very slow, not professional at all, when asking a drink at avi lounge they don’t even understand malay, standing outside asking for open door their acting slow sia, they do their own job, nust let you standing outside more than 5min. I book the highest price RM650 room sea view, but when I go to the room the view is bad enough and the sea view is so bad. there the view full of property only can sea a litter view. very disappointed

The staff at the coffee house n Lounge were exceptionally polite and hospitable. Thiru , Amiri n Nena. they deserve 5 *****. We had Room 605 n 606. The wiring connection were loose and was difficult even to get our mobile charged. We had tea n cofee in the rooms but was not given any teaspoon or stirrer. The bed was superb both king size n 2 single bed. We had been there before in 2010 that's why we made a return stay. However this time we were very disappointed. The toilet in 606 was leaking but was soon fixed after the complain. Our son was supposed to check in 17th Jun to 20Jun was his pre honeymoon but after what we experienced, he is likely to cancel his stay for June. These are our feedback .

On the last day of our stay had to have bfast in the rain due to the coffee house was full due to seminar but the staff was exceptionally great. Above all very disappointed with the property . Its looks nice on the website but crapp when you stay there. Consolation the staffs were the saviours to the bad experience of our stay. Thank you. Rm 605 Mr n Mrs Dick n Farida Bryant Rm 605 Mr n Mrs Peter n Nazli Lenson From Perth .

view

room furniture was old, water heater after maintenance no hot

The ambiance & environment is very nice and relaxing

The adult pool is closed early at 7pm, because we love night swimming

the room very big and clean

everything good

The water chalets were comfortable amidst a well grown garden with peacocks and chickens roaming free.

There were bedside lamps in the chalets that could not be plugged in because the plugs and sockets could not fit into each other. The chalets need some refurbishment as they are looking a bit run down.

Only view

Facilities, Furniture too old service of the managers and staff need to improve they really not welcoming us