This hotel is managed superbly by Jean-Michel, a stand out in all our stay in France. Communication was excellent and provision for garage a bonus. Room and bathroom great. Lovely cafes out the door with views of the fortification of Carcassone.

Gorgeous traditional but beautifully designed and decorated. Fantastic location. Abd great friendly service

Nothing. It was perfect

Super friendly and knowledgeable staff. Lovely, clean rooms.

Excellent welcome from very friendly staff. Good help with parking in the underground garage. Great location for bars and restaurants and for a short walk into the old or new city. Very happy to recommend this hotel to all for a happy visit to Carcassonne.

Really hard to find fault. If pushed, the beds are more firm than we are used to. This can be overcome by an extra glass of red wine before bed!

Good location, private parking (on reservation), friendly staff

Nothing

Such a beautiful spot, up a winding staircase to my first-floor room that overlooked a beautiful courtyard. I was within walking distance of everything I wanted to see -- and the excellent cafés and bistros recommended by the staff were within 100 meters. Just fabulous. Also, Jean-Michel went above and beyond and drove me to the train station when the taxi didn't show up. A thoroughly wonderful place where I'd easily stay again!

NOTHING

Breakfast was very good - lot's of variety. Room was spacious and very clean. Location was fabulous - only about a 15 minute walk to the main entrance to the medieval city.

Nothing.

Great location in the lower old town with clear driving directions & the onsite parking in secure private garage for €10/day was really handy. The roof terrace has amazing views of fortress & rear garden courtyard is lovely too - both spots are perfect for relaxing with a glass of wine. Husband & wife owners spoke English & were very helpful with dinner restaurant suggestions close to hotel & up in the fortress town.