TOP, TOP LAGE!!! Sehr freundliches Personal! Gutes Frühstück, nicht überragend, aber gut! Super Lokal vor der Haustür...Chiquita! Alle Sehenswürdigkeiten zu Fuß erreichbar!

Zimmer etwas klein, aber ausreichend! Sauber, aber eher laut, aber durch die Lage erklärbar! Alles kann man nicht haben!

Great location, close to absolutely everything, very central. Perfect for a first time in Madrid as easy to reach every main attraction. The staff were very welcoming and helpful.

Up and down a lot of stairs to reach the room - unsure of accessibility for anyone who has mobility difficulties so definitely let the hotel know if this is the case when you book.

Sobre todo la amabilidad de las personas, todos sin excepción

Todo me gustó

Second time in this hotel and the experience was excellent. Grate location, comfortable and clean room and the most important the staff is very helpful and welcoming. Highly recommended

N/a

Location was fantastic in the heart of the old town! History of hotel - a bonus. Staff, especially Olga, were great - very helpful. Breakfast and staff were great. Beds and pillows very comfy. Although in city centre and above restaurants- quiet!

Not a criticism but recommend some pleasure comfort extras like the comb as per original owner in 1600s. Maybe coffee and tea?

Great location. Very clean, comfortable with good facilities. Helpful staff.

Nothing.

Best breakfast ever !

Everything is ok

everything, especially the location

We stayed only for a night and it was ok. The outside of the building is beautifully renovated and the location is great, close to everything and very central. The staff was nice and room was clean.

The room needs a bit of sprucing up, the wallpaper and the paint look a bit dated. Also the breakfast room in the basement is a bit stuffy.

location was amazing, and our room was spacious and comfortable with a nice overlook of the street.

the shower was like of awkward with out a door but the bathroom is self was very nice and spacious

Location and overall atmosphere was great. Staff was great and the breakfast was nice!

Window did not open for fresh air, yet it provided zero noise reduction from noises on the street, everything was so loud it seems as if it were open.

Delicious with a variety of selections. Pleasant, helpful attendant.

Very close to the city centre, close to shops and amenities, very clean and the staff were very helpful

Although room was small, it met all expectations. The hotel location is great, close to everything we wanted to see. Staff were wonderful and accommodating. Did not have breakfast there.

N/A

excellent location

needs a bit of maintenance

The perfect central Madrid location - it's basically right on Plaza Mayor and you can very easily get to Mercado San Miguel in a lunch break whilst remote working, which was my situation. Really comfortable and great value for money, highly recommend.

Central location, in the middle of everything to see and do in Madrid.

Not enough room to relax in your room.

Room was nicely located within the hotel with pretty balconies, and a beautiful staircase. Lovely lady attending the breakfast room. City location was truly great. Close enough to everything yet in a calm street

A little tired and in need of some updating (despite seeing paper signs around suggesting renovations we saw nothing during our visit). Bathroom a little grubby especially the ceiling fan and a real shortage throughout the room for somewhere to hang a towel, bathrobe or coat - not a hook in sight

Almost all!

soundproofing is bad, like everywhere else!