A simpatia do staff

Piscina aquecida era gelada Comida sem variedade no geral Tv

Las instalaciones y el desayuno

La piscina interior me la esperaba un poco mejor

Location, spectacular views, very friendly staff.

Typical 2000' worn out hotel with lack of maintenance. Low quality food (buffet style dinner). The room was missing basic items like a kettle, glasses tea/coffee. TV remote was not working. Cold water in the indoor pool. Broken elevators.

L’accueil, mention spéciale à Elena F qui nous a grandement facilité notre séjour, la chambre spacieuse avec une terrasse avec une vue magnifique. La piscine peu fréquentée en cette période et en semaine. Literie confortable. Le personnel très sympathique quelque soit le service demandé tout le monde a été adorable !

Le week end l’hôtel se remplit de locaux et du coup il faut prévoir afin d’éviter les files d’attente tant au restaurant qu’à la piscine. Du coup l’hôtel devient un peu bruyant et il est difficile de s’isoler même en extérieur. Une bouilloire dans la chambre serait la bienvenue mais c’est du détail.

Los ascensores y esta lleno de goteras candor llueve. La entrada y salida del pàrquing.

Es diferente a cualquier otro sitio en el que he estado. Cuando llegue por la noche pensé que estaba perdido, pero cuando amaneció me quede sorprendido de lo bonito que es todo.

Excelente ubicacion

excellent buffet breakfast with a vast array of choices adult only "quiet pool' is great

It can be very busy and very noisy around the main pool as a result of all the activities organised by staff. The area's back from the pool towards the hotel can get quite scruffy and the sunloungers are a bit tired and I need or replacement/repair The hotel has additional charges to use the in-room safe and to park a. Given the price of the rooms this feels like a rip-pff and not what most other hotels of this rating would do. There is no happy-hour drinks price, (which explains why the hotel bar is often empty until very late in the evening The buffet has a great selection but it's repetitiive if you're there for a week

Location is great. Some very good facilities and cleanliness

Overcrowded in the pool. Very sufferable around the main pool. Almost always loud music at pool. Some of us want to be with our child but also some rest…

the sea view and the breakfast

the room was €265, there was no bottled water in the room. not good as not recommended to clean teeth with water from the tap. Loud entertainment just outside our room until midnight.

MY AIRCON COMMENT BELOW IS FOR BOOKING AND THE HOTEL NOT FOR PUBLICATION AS ALL WAS GOOD I AM ONLY TRYING TO HELP THE HOTEL. I DO NOT WANT MY NAME ON ANY PUBLICITY IT WASXA PRIVATE HOLIDAY NOT PART OF BOOKING.COM PUBLICITY One point the aircon was turned to cold only from 3 May so was not possible to warm the bedroom for the hours of very cool weather. Above refers to pay wifi. The wifi was free.

I’ve did enough.

very clean everywhere

nothing

This is a huge hotel that we visited off season. The terraces of many sun loungers that were empty in October certainly made me sure I wouldn't want to visit in the height of summer season! But for us it was fantastic. The hotel is huge. The pool and surrounding area was lovely. Pool cold so that kept it quiet! Lovely treat on our first night with a gorgeous sunset and free glass of bubbles from the view point - a nice touch! Room was spacious and we had one next door for our kids. Well appointed, had everything we needed. Staff were lovely - spoke many languages and always smiling and happy to help. There was a short walk down to the local village El Rompido that had some nice shops and some nice restaurants that we used all the time. Lovely grounds of the hotel with games for the kids. Got the ferry from the jetty to the beach using the free token that the hotel gave us. Beach was nice, long and empty and worth visiting. Nice bars and sitting out areas to relax. The hotel organised a transfer from Seville to the hotel which was great of them.

There were a few maintenance issues - bannister handrails broken - that could have actually caused a nasty injury. We got a way with it but came close a couple of times. Wouldn't want anyone to have to sue the hotel so hope they get them sorted this winter. We travelled from Seville to El Rompido - this was a long, expensive journey. We then had to get to Lisbon, which was a combination of taxi and bus and hours on the road. This was of our own making - not the fault of the hotel. But realistically, if you don't have a car then this is a tricky hotel to get to. But the location next to El Rompido is lovely.

Great room (5073) with view over pool and beyond. lovely green areas around pool with terraces for sun beds. Ate dinner in bar which was very goody. reasonably priced parking (€7) and hotel very well kept with beautiful setting and grounds

Nothing really, although lack of beach on the doorstep may deter some, although you get tickets for the boat which takes you to the beach

Beds are very comfortable. Breakfast was very good. Pool was very clean and plenty of sunbeds to relax

No signposting for a very complex layout. We struggle to find the room until we realised there are two lifts.

The staff were all so helpful and friendly. The rooms were very comfortable and the views were fantastic.

There was nothing to dislike. Tried to think of something we didn't like but there wasn't anything we could fault it with.

the building and the outdoor facilities are very nice prepared and good maintained! breakfast was great and the stuff I the restaurant very nice! The village is just a few walking minutes away and offers slot of very nice restaurants! a Supermarkt is Right next door to the hotel.

the pool was very cold! we were not able to use it in September even though the weather was very nice. Also the indoor pool is not very warm. on our leaving day we were not able to attend the breakfast- early check out - the offered Picknick was disappointing… the live music was very loud an played until midnight…it was impossible to sleep for our toddler. A Family without small kids may would have enjoyed the music! the mini club (fuerte club) was closed on all three days of our stay…would have been nice to know in advance…

It’s a beautiful property in a beautiful village. The room was very comfortable, the breakfast was ample, all the staff were great.

The wifi in our room didn’t work for most of our trip and as we had come at the end of the season, on some occasions things were closed unexpectedly

staff were lovely location views pool and pool area lots of sun loungers available clean great activities for kids

beds only moderately comfortable, pillows uncomfortable dated bathroom with bizarre access to turn shower on around a fixed glass door- very easy to slip! bathroom light and fan didn’t work food at the buffet was mediocre at best drinks (even soft drinks and water) excluded from half board, even at dinner, which seems greedy parking €7/day (they don’t tell you there is free parking just around the corner!) the in house photo team- felt like a con! took loads of photos of my son and I by the pool, then kept promising him this book over the next few days, which of course was very exciting for a five year old! turns out the book was €75 for ten small photos, no digital copies, and overly photoshopped- but the way they present it to the kids was as a “done deal” so the parents either have to stump up the money or disappoint their children who have been promised something for five days! felt a bit conned. totally outrageously expensive!

location is just breathtaking family oriented

noisy hotel due to the huge amount of kids very complete buffet but average quality not for adults without kids

Exceptional experience, kids pool, gastronomy, location close to the village. Will come back.

Really nothing. It was a perfect day.

Excellent place

location, food, staff

having to pay for parking