Staff are really friendly and helpful. Safari has lot of animals and we really enjoyed the show and tram. Food is nice and good for the price.

Restaurant is bit hot in some area. They don't have cutlery for toddler. I think it is because majority of the kids here are 5 years plus and ok with adult cutlery.

Clean pleasant room, soft bed, bright bathroom with a window, good workplace, lovely balcony for breakfast.

1. Poor Wi-Fi in the room, for the price it's unacceptable. 2. It is also unacceptable that you keep a lion in a small aviary behind the glass of a Tsavo Lion Restaurant and toilets in a restaurant. It looks disgusting, people are overeating in a restaurant, they go to the toilet, and the lion is locked up. Such entertainment should not be in the 21st century. I hope this aviary will be closed forever, and the lion will walk around the large space of your beautiful park

got a lovely huge room with 3 bedrooms - more than enough for the family - walkable distance to the reception, restaurant and wildlife attractions - but they also provide a buggy if needed. could see the animals walking around the property and dining adjacent to the lions was a new experience.

the food in the restaurant was very poor - both at the dinner - cleverly packaged with the night safari - the only way to ensure somebody eats there. breakfast too was short on quality - in terms of number of items it was okay - but in terms of quality, left much to be desired

The animals are the main attraction and it’s lovely to be able to see them especially for young children.

The rooms are a bit dated and not very clean. The place is a zoo at best and not really a “Safari park”. The constant performances by the animals is a little disconcerting; it seems as though they’re made to perform constantly for the entertainment of the guests e.g. the breakfast / dinner with the lions. Some of the staff appeared overloaded and consequently, a bit unhelpful although many tried hard to their credit. There is only one restaurant and it offers very limited food options especially for young children. Given it’s location, there isn’t much food around the resort, unless you have your own car to get around (which we luckily did have).

Cool concept hotel. Able to see giraffe, rhinoceros, elephants, and zebra from our room!

Connecting rooms are side by side. Not up and down. Book same room types for connecting rooms.

Everything!

Norhing

Worth going if you have kids

we’ve been charged of one extra kid + extra bed, for about $150 AUD on top of the booking rate, and making it quite expensive considering the quality

KIDS ENJOYED .GOOD FOR ONE NIGHT

MOSQUITOS,ROOM WAS NOT READY EVEN AFTER CHECK IN TIME .SO WAITED LONG

The room is super comfy and the facilities are great. fire dance at night is a plus.

would be nice if we can see some of the animals from the family room.

It was an unforgettable experience when you wake up in the morning, go out on the balcony of your room and can throw carrots to zebras and antelope that graze in front of your windows. Definitely worth staying here for a night or two to explore the park and relax with a great view of the animals.

Need more carrots;)

Awesome Kifaru room! Great food at the Tsavo restaurant! Had a wonderful massage at the spa too.

Nothing

The safari and the water play zone.

The additional charge is high for kids.

Everything. This is the 5th time we have stayed at the Resort. The added bonus this time was the fire dance at the end of the night. Great breakfasts, villas, pools, Safari zoo.

The bbq dinner was disappointing and quite expensive. There was no bbq, just a buffet inside the restaurant. We were expecting salads and bbq meats. Just basic Indonesian dishes and the meat was very tough! We were told that it might rain and therefore the bbq would be held inside the restaurant. There was no rain. This is not the first time that we have been here and been told this

amazing experience plenty of activities provided within the package.

There was an issue with gluten free food which was organized weeks ahead and assured. Initially this was not address and staff didn’t seem to interested until I really got upset at dinner. This was rectified the next day for breakfast but we were leaving that day. buffet dinner needs some gluten free options plus a GF dessert.

The staff were lovely and helpful when we decided to end our visit after only an hour.

The safari prides itself on having animals which roam free. However, having literally dozens of tourists sitting on poor captive elephants and forcing them to make endless rides whilst wearing huge harnesses, as well as elephant parades, photo shoots and special shows, is not what I consider to be a cruelty free (or free in any sense of the word). We were unable to cancel after seeing the property, despite not completing our stay. I absolutely blame myself for not doing more thorough research before booking, however there is also a clear element of false advertising. I expected an environment where we could observe the animals in a sanctuary. Make no mistake, you are paying to visit a (granted, very nice) zoo. The pool was also undergoing maintenance which wasn’t warned of prior to check in. A quiet pool (as advertised) might have been the only saving grace of the accommodation. We immediately checked out and moved elsewhere.

The design concept. A bit like jurrasic park. How close you can get to the animals. Huge baths in the family rooms. Nice food in the restaurant and the interaction with animals.

Room had a bit of a mouldy smell in it which was a bit off putting.

It was like staying close to the savanaah...The property had a good feel about it...U were close to the wilderness..The tsavo lion restaurant had a good theme...surrounded by free roaming animals.. The food was good and not too expensive...staff were courteous

Night safari with dinner seem too expensive..could bring down to the same level as mday feeding animals at the safari