it’s a very kids friendly hotel. Food was delicious, Waterpark was great. Kids were so happy at kids club.

Hotel was full and staff wasn’t enough to serve quickly.

everything. service, facilities, food…especially the kids club

Best open buffet I have ever seen! True culinary experience. Staff was very friendly and positive.

I tried hard to find one; none!

Breakfast and dinner have been very good. For the restaurants we needed to make a reservation early morning, otherwise no space available.

The beds are old and uncomfortable. Rooms not really clean. You need to call housekeeping for new sheets. No automated changing, very sad. Team not motivated.

Basically everything! Beach, rooms, restaurants, events, the quality of the sea, the vegetation great place. Personnel is very professional.

The property was marvellous. I liked everything.

facilities are exceptional, food is great, sea and pool are awesome! staff is friendly especially kids club and restaurant.

there was a glass bottle broken in baby pool. despite notifying 4 different people (including the night manager) they did not take any action until some poor kid got really hurt. instead of focusing on "how to buy local produce" and "wearable art" workshops, I'd appreciate more focus on health & safety basics by management.

Plenty of facilities & options to choose from for daytime, activity and evening. Some of the staff were really great & putting in their best effort, trying to make a difference while their counterparts are far from this.

There’s no standard for service or staff at the hotel, say you can get a great drink served at one of the bars and a much worse version of the same drink at another. The hotel didn’t seem to be ready for the season as we received comments like “I’m out of glasses” at prime locations at a prime time or out of certain ingredients. One particular gentleman treated us really poorly because we entered an adult only section with our baby by mistake. Although we made no noise, what so ever, we were asked to leave “because others might see us”. Handled it really bad.

The location was wonderful, the adults only beach was exactly what we were looking for. Food and cocktails were amazing such good value for money

Some of the staff were a but inexperienced especially in the main restaurant but it wasn't an issue. The staff in the al a carte restaurants were great

Great service and staff, feels like a boutique hotel where you get an all inclusive service. Food, service and the overall feeling is 5 star.

small rooms, no iron in the rooms also not available for useage. you need to get paid ironing service.

food the staff the facilities the cocktail bars and variety for kids greAT P[LACE TO STAY AND I ENJOYED THE GYMN BUT HVE MORE TO EXPLORE

MAYBE A VEGATRAIAN SUSHI BAR WOULD BE NICE MORE VARIETY FOR LATE SNACK

everything

distance from the airport

very good for family

some restuarants were closed and hard to book those tht were open

Perfect place for Holiday, lots of amenities and things to do during your stay. Beautiful sunsets and organized themed nights make your stay even better.

Only thing what can be better is staff’s english language , sometimes It can be difficult to communicate in between , otherwise everything perfect !

I enjoyed every minute of my stay. Simply marvelous