La atención del personal y comodidad del apartamento

Zeer vriendelijk onthaal, ook later inchecken was geen probleem voor hun. Zeer propere kamer! Vlak naast de brug bij het Guggenheim museum, dus je bent meteen de stad in.

El recepcionista fue muy atento en todo momento, explicándonos todo lo necesario y guiándonos durante nuestra estancia. Las habitaciones funcionan mediante código, por lo que no hay que preocuparse de una llave. Las habitaciones eran espaciosas, con baño equipado con lavabo, váter y bañera con plato de ducha. Una experiencia muy positiva, sin duda, repetiremos. En cuanto a la ubicación, se encuentra a literalmente 5 minutos de la parada del Euskotren "Matiko", que tan sólo está a 2 paradas del Casco Viejo.

Por decir algo, en una de las salas comunes (que tiene 2), hay una máquina dispensadora de snacks y bebidas, que contaba con pocas existencias.

La ubícacion

La habitación, está situada frente a una cancha que tiene como 40 luces que no se apagan, en toda la noche aunque tengas cerrada la persiana, casi es de día en la hab.

No air conditioning, so we had to open the windows at night which was noisy

Value for money, we needed a last minute room close to the airport. Staff were friendly & helpful, rooms were clean & comfortable

Walls are really thin unfortunately so didn’t sleep well due to next door guests using the bathroom, other guests going up & down the stairs & corridors.

The room was clean, there was a common space for breakfast/coffee. The staff was friendly and spoke good English.

The room was a bit small, but still okay.

Beautiful location. Great food. Friendly folks

An old but clean hotel. Very friendly staff! Good parking space! 5 star location with 15 minutes walk to Guggenheim and 15 minutes to the old city! Excellent stay in all!

Location and host was really nice and perfect!

I hope they can put a mosquito fence in front of the windows. It got really warm inside with no fans so when we opened the windows many mosquitos came inside and kept us awake haha

It was very clean and well maintained. Parking is available for 10 Euro a night. Beds were comfortable. Toons were a good size Good security.

The wi-fi was shocking. There was no tea making facilities in the room. Not enough towels provided for two people. No lift which is a problem when you have large suitcases.

Everything is perfect.I will back there next summer for sure!

Location and parking

Bit noisy with the main road so close

Location and the manner of getting in the room and the hotel by entering a code, no need to carry around keys. Also check-out was nice until 12:00.

That there were no hair shampoo and no hair dryer.

friendly staff

you have to walk up stairs to get there, and I’m an American, so I abhor exercise.

The staff is nice.

The room smelled like tobacco, but the staff said they were full and couldn't change me to another room. It's very noisy - I could hear everything from the rooms next door (conversations, if they have dropped somethings, even the toilet) and a lot of 'outside' noise (traffic and people).Had to sleep with noise cancelling headsets. Also the location is not good, in spite of the reviews. It felt that it was on the 'wrong' side of the river. To go to the museum you have to either walk in some weird places, under bridges and hidden accesses or climb a very long set of stairs. It was hard to go places with public transportation, if you were going to the old part of the city or the airport.

this is really nice location. it’s a bit outdated but it provided what we needed.

there was a lot of light pollution outside.

Good location. Staff friendly and helpful. Clean. Secure storage area for bicycles, however this was not accessible first thin in the morning when we were there but there was plenty of room to secure 2 bikes out of the way in the coffee area.

Decor tired. Neither the snack machine nor the coffee/hot water downstairs were functioning when we stayed. No fan or air conditioning so might get too hot.

Great central location. The attraction was parking availability. Good value and friendly staff.

No AC or fan in rooms, so got very hot.

Great location and own parking even for two cars (additional 10 euro/car. Friendly and helpful staff. Our room was upgraded. Hotel is quite old but clean. Comfortable beds. Walking distance to Guggenheim Museum and down town. Good value for money.

No AC - in summer could be very hot inside (we actually like it) but for people who don't like hot temperature could be hard.

Very good value accommodation, room very comfortable

It's a little awkward to get to - be prepared for a lot of climbing

Room was very clean and comfort

Far from the bus station