Only the view was nice

The food was terrible and not enough choices, coffee is very bad. There were stains on the carpet, dirty leather on the bad frame. Receptinist was trying to be polite but obviously not genuine

Lovely hotel 1 minute away from the Tsarevets castle. Amazing view (I booked a room with the castle view, and it was really nice). The hotel provides parking, 10 m away from the building (a very good option, taking into account it's an old part of the town) for extra pay (was 10 levas per day Jan, 2023). There is a terrace on the roof, available all day long. The hotel itself is cosy and comfortable, with a lot of Instagram-friendly decorations in the hall. Good breakfast, a teapot and a refrigerator are available in the room. Clean room was quite big and warm (I was there around January, 10th, e.g. the weather was really cold).

Wi-fi is too weak to reach the 3rd floor, so I switched to a mobile one (the mobile connection was perfect). Breakfast is served 8:00 - 10:30, but when I came 10:00, the choice was already very limited, so I recommend to come earlier.

unbeatable location

Location is great and the value for the money is fantastic this days

The fact that you need to pay extra for parking. Should be included and the price of the room increased.

location

- The view on the rooftop is amazing - the check-in host Marin was super helpful with giving us directions and an attractions map - super confy bed with 2 sets of pillows - delicious breakfast

The roof offers an amazing panoramic view of the town and Tsarevets. The room was comfortable and the shower powerful. The breakfast was good, the yogurt and honey in particular. They had a baby cot all set up for my family without having to ask.

Nothing really, but the coffee at breakfast could have been better. Not a fan of Nescafe.

location

no lift

Friendly staff. Great location, close to historic places. Big, and clean room.

No elevator.

The location was excellent with a great view of the fortress. We had this view from our room and the roof top terrace. The staff changed a bit during our stay but the first guy we met was extremely friendly and helpful. The breakfast had a good choice of food.

The terrace was a nice thing to have but the furniture is in a poor state. The breakfast had a good choice but the quality was only fair and the coffee wasn't great either.

Very nice view from the terrace, big and clean rooms.

At 9:30 the breakfast looks like leftovers, most of the food was already cold.

View was amazing, the breakfast was very good and it's super close to the city center

The rooftop terrace was not arrange that good. the chairs were broken and the tiles were a little messy