The location was ok. About 10 minutes walk from the town centre. Eileen and Jon in the bar were amazing.

Beds close together. No air con - room felt stuffy. Configuration of the hotels is strange. The lifts are in odd places.

Dinner was very good and the new decor of the lobby

The bathroom had a lot to be desired, kids running around unsupervised, car park full, certain staff members not helpful, the price was too high for the service we got. Breakfast was poor. Public bathrooms were absolutely disgusting

It was our second time staying in the hotel. We came back again to celebrate birthday. Receptionist was helpful in getting our room ready when we arrived earlier than check in time. Hotel was clean and after recent modernisation. We have received nice surprise from the hotel management in form of Birthday card and a drink token which was unexpected and really nice gesture. Breakfast was extensive from cereals to cooked meal. The only small minus that the chafing dish didn't keep the cooked food warm- however there is an option to order from the b. menu. Live music in the bar and really friendly staff there. Lovely hotel for family stay. Amenities such as pool, playroom for kids. Would definitely recommend the hotel.

look warm food in the breakfast

Loved the location. Facilities on the hotel grounds were top.

Not enough info on the facilities. Weren't told on arrival of the available facilities.

Staff/food and garden

Bed

Breakfast was great. Location 15min walk from town centre. Friendly staff and excellent facilities

This hotel is obviously geared up for tourist coaches given that it's in Killarney. Its on the edge of town. Staff were very friendly. Food was good.

Be prepared to queue up for ages to get a hot breakfast !

Bed was comfortable

Dirty carpets, room was poorly finished, breakfast was so cold. And two far from town.