Do conforto, acessibilidade e funcionalidade

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Cercanía al Aeropuerto, transporte al aeropuerto lo coordinan muy bien, La comida del restaurante muy buena!

El baño tiene tina, la verdad ya a estas alturas por seguridad debería ser al nivel del piso. Mis papás son tercera edad y súper complicado para que puedan usar la tina. No tenía amenidades, deberían tenerlas pues el hotel es para viajeros de 1 o 2 noches como máximo que por temas de seguridad en el aeropuerto no podemos llevar amenidades como pasta dental o líquidos a la mano. El hotel es básico. Bien como para una noche de pasada por Madrid con vuelos temprano al siguiente día,

Nice bar and restaurant, nice and kind staff

Too noisy given the high traffic road nearby

The staff was incredibly friendly and the waiter and food in the restaurant is very good for a conference hotel.

The pool was closed and we were not even able to use the beds around the pool. The distance to visit the center of Madrid is quite far and you need to take bus or taxi to nearest metro and a lot of stops with the metro to reach the city.

Restaurant, mini Bar

Room floor was sticky, funky smell, cigarette burns on furniture, smelt like cigarettes even though it was a non smoking room, carpet in hall ways had stains, cleanliness was not great.

This was a perfect place to stay for my long layover, to have a free 24h airport shuttle and flexible check in time (my flight landed at 4 am!). They also allowed me to check out a little bit later so I was able to rest well before my next flight. The room is very comfortable, they provided robes and slippers which is a nice touch. I was very happy with the stay. Meant to check out the fitness center but I rested in the room instead. :) They were super responsive over message on the app.

Nothing

Phone and several lights and power point not working

We stayed here as we had a flight out next morning so inclusive airport transfers were appreciated, staff were helpful at checkin and the restaurant had good well-priced food for dinner. We also enjoyed the outdoor pool in the afternoon with a friendly lifeguard on duty & sunny or shady spots available poolside

NA

pool, restaurant, multi lingual staff

views

The hotel is close to the airport, there is a dependable free shuttle to/from airport, breakfast is above average, & there is shopping and restaurants within walking distance.

There is really nothing to not like. I cannot say there is something wrong with this particular hotel. I can only mention that if you want to do into Madrid itself, you need to arrange transport. But, we only use it for overnight stays at MAD Barajas.

Good location. Rooms were quiet. Good restaurant.

Chairs in rooms were horribly designed and uncomfortable. Hard to find the entrance.

close to airport

Comfortable room, very clean.

Just one inconvenience, to call the hotel to get the shuttle bus. The phone line sent on the internal message was not working. I had to find a WhatsApp number to contact the hotel.

convenient location to airport, good bathroom

pool not functional, faux lawn

I have been staying at this hotel 5 times already and it is ways a great option for it's price and how comfortable it is. Also the staff is friendly and helpful every time.

It is a bit far from the city, but it is well located to access by bus or taxi.

free airport shuttle , nice and helpful staff, nice rooms. there is a wonderful shopping center near the hotel !

the location .. not so easy to take a public transportion. the nearest bus station is fa .

location near the airport.

Personel was raises didn't want to work with Latin people only with white people they should be FIRE , me and my wife was humiliated by this raises person in the front desk .

shuttle to airport every 30 mins

We loved the proximity to the airport, the friendliness of the staff, and the spacious room. It was a wonderful stay at the end of our vacation. We would absolutely stay here again!

The proximity to the airport. the place is quite clean, comfortable and spacious. The reception staff are quite attentive and charismatic. Another advantage is that they can transport you from the airport to the hotel or vice versa is clearly a super plus. I would definitely go back to the place if I needed to.

Friendly and helpful reception staff. Large room and bathroom! Very nice restaurant/bar area with a good menu. Shuttle bus was a huge benefit.

Only one large towel in the bathroom. Would be nice to have some extra pillows available in the room.

The hotel is nice and clean. Everything you need and staff friendly.