5G Wifi

Didn't get the request items until 10pm only got the hot water kettle but no mugs. No mineral water provided too The toilet is extremely small!

location, clean room, including breakfast and warming staffs

The location is great, the staff is friendly and the rooms are okay.

The breakfast is not as I would expect.

The property was okay. The new part of the town. There was nobody on the streets at 21:00h. If you wish to be in a busier part of the city, go to Medina. The breakfast was great.

The rooms were clean. Free breakfast was varied. Location for us was convenient in the new city. Between train and bus station.

Quality value was great.

All the staff and Ghizlane in particular were truly wonderful. Ghizlane made us feel so incredibly welcome and took such wonderful care of us. we felt so at home and she was so sweet with us. wehope to come back again!!

Hotel is situated very central. Hotel staff is very helpful. If you need anything just ask. Reception is very helpful.

Room is very small. Bathroom is very small. If one person, room should be for one person not for two people. In tiny room two beds and no space. No space to put your suitcase, no space to walk if you have luggage. Before I have reserved this hotel, I have typed "Hotel with animals", it gave list of hotels with animals. I have small hamster. When I came to hotel, reception said that animals are not allowed. I have said that I have checked if animals are allowed. Check before you book this hotel if you have an animal.

Location was convenient. It was clean. The WiFi worked. Staff were helpful.

Breakfast was quite basic. Floor 6 was noisy due to restaurant on floor 7. Parking was not easy.

location is somewhat good, there is restaurant at the top with a view on the city.

Small room, No noise insulation in windows. you can hear cars all night long as the rooms faces a main street. I coudn't sleep the whole night. you can hear also the adjacent room.

The hotel is in good location in downtown Fes not far from the old medina , the staff are helpful ,the room is clean

Nothing special

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Convenient location of the Hotel to the train station of Fes. We stayed close by the station to catch a train in the morning.

Beds were very hard.

The hotel is located close to the CTM bus station (less than 10 minutes drive by taxi). The room was very clean and the staff was friendly.

Staff was helpful

Room was small. Breakfast was OK but Moroccan - breads and sweets only.

Big smile

Short stay

They provided me an excellent service. The staffs were very helpfull, specially I met Khalid who is a very nice person. So if you are planning to stay in centre of Fez city with a reasonable price in an excellent hotel then this is the best place in my opinion.

The staff. Location

Staff are very welcome and helpful lovely people

Was always problem on TV signal .and also service of cleaning Rome not proper very dusty

the Staff was welcoming and kind

Nothing

I liked the rooms as a solo traveler, plenty of space for one. The daily housekeeping was nice because there were always clean towels and rooms. AC worked. Breakfast on the rooftop was a pleasant way to wake up each morning. The location was nice also, in the middle of everything I needed to do and go to. The curtains blocked out all light which was also fantastic and unexpected. They also have security at the front unlike other hotels I saw. It felt safe, comfortable and clean my entire visit. The staff was very helpful and easy to talk to. Overall great experience. I will definitely be staying again in the future.

The hotel does allow smoking in the rooms which is fine; I knew and accepted that when I purchased. I do not smoke and the smells makes me ill but that it just me and not everyone. There was only 1 night in 2 weeks (at the end) where I smelled cigarettes in my room and not sure if it was from outside because the window was open all day above the restaurant or a neighbor who just finished a pack but the staff came and sprayed my room a lot to mask it. They also offered a different room if it persisted but luckily it was taken care of that night with the spray. Other than that, which I consider a minor complaint, I honestly liked the entire experience that was offered by the hotel. Oh, and if someone is over 6ft tall, they may struggle getting comfortable on the beds unless they book a bigger room with a bigger bed. I'm not 6ft and my feet were pretty much at the edge of the bed. But again, personally, I have no real complaints and I definitely will book here again in future visits.

Staff attention, breakfast, location

There was not enough light. Smell from the sewer