Great location

Paid for a bay view which we could barely see through all the foliage of the tree blocking the view. Wasn’t worth the extra cost.

Great location, love the lobby & library, free parking

Bed is very low to the ground, no microwave

for $300+ for one night? nothing

it’s just a basic hotel. no way is this any kind of value.

great location

weird and rundown rooms - looked like an attempt to convert old apartments into hotel rooms. very thin walls - we could hear people playing music in room down the hall. door would not close...

the building is lovely and the staff were above and beyond!

no parking and so pretty rough stuff going on in the alley behind the hotel

Perfect location close to everything. Nicely furnished, great bar on site, nice library/pool room to hang out in.Friendly staff. Comfy beds, well equipped rooms.

Only negatives are street life and train noise can be loud in the night, but worth it to be so close to everything! And hotel does provide ear plugs.

excellent coffee and comfort

nothing

beautiful old building but cool modern vibe rooms

location

we had the coldest night in the room with poor air conditioner. there was no parking spot available (full) and had to park on the street.

Great location, didn’t have breakfast

We booked as two people and there was only ONE robe and ONE set of soft earplugs (which you needed since a baby was screaming at 4 am). Also, the toilet paper role was only 1/2 full - add an extra roll.

Beautiful room. The bed was wonderful and I really appreciated having a coffee press in the room.

old hotel charm with modern rooms

bar and grill were not open Sunday

Location was fantastic. Staff were beyond helpful and so friendly. Bed was very comfortable.

For the price, was expecting a little more. Only one seat in room, so we couldn't have a cocktail or meal in the room (as we had our dog with us and couldn't eat in the lounge). Our room was missing a coffee press in the morning, so had to wait for them to find one for us. Had higher expectations for the price (and considering past reviews).

UPDATING THIS REVIEW: THE HOTEL DID CONTACT US (AFTER THE REVIEW WAS POSTED) AND COMPLETELY REFUNDED OUR STAY. Still leaving the essential concerns for those considering this hotel to know, but given their responsiveness I expect these issues will be addressed in the future. 1. When making the reservation (via booking.com) it wasn't clear that the room required going up a flight of stairs and that no elevator was available and no assistance with our heavy bags would be provided. While I was able to discover this information on the hotel website - after my stay - it was not provided via booking.com. 2. There were issues with lack of cleanliness. 3. The refrigerator in the suite we stayed in is installed ridiculously: it is impossible to open the door and access the refrigerator unless one is unusually thin.

Convenient location,friendly staffs, comfortable bed, great value!

None.

Quaint, good proximity to downtown.

Parking was tight. Mattress felt worn.