Great location, hotel is very modern and designed well. Hotel staff was very welcoming.

Issues with our toilet flushing which was a minor inconvenience.

Overall just a great warm friendly clean hotel. Here for business but managed to set aside a couple hours for some fun

This place is a solid ten out of ten.

Excellent customer service by all of the staff. Kita bartender in the Lobby area was excellent, always greeted us with a friendly smile. The hotel is very clean and inviting, loved the speakeasy bar.

The bartenders in the pool bar were not as friendly nor customer focused. I would sit at the bar and would have to call out for them to order my drink as they stood around talking among each other. This happened several times. I did notice that there were regulars that lived in the area and were at the bar, those patrons would get all the attention. The bar staff needs more training in customer service with the tourist.

Gréât hôtel , expensive for drinks but good value for Breakfast

The holding fee they put on your room for extras $150.00 seriously a night and then they charge you at check out an amenities fee . So you pay that little bit more for an nice hotel and then you pay again as it had a pool and a coffee shop . Seriously. If you like to be ripped off this is the hotel for you.

Love the decor and welcoming lobby area. The room was fantastic and staff way above par. Wish I had more time at the rooftop bar/pool area.

I just didn't have enough time to spend there. Next time will take extra day. I would love to explore the hotel more.

The atmosphere and the modern decor. The set up of the room.

The hidden amenity fees at checkout and the $52.00 valet parking.

Simple room decor.

One of the doormen persuaded me to use his contact for a car. It ended up costing $52 for a ride to the Gaylord’s. Uber would have charged $17.

Transportation downtown

We had breakfast there most of our stay, and it was excellent each time. The staff was great, and the vibe was amazing. I love the look and the feel of the hotel. I would definitely stay here again while visiting Nashville.

Our room could have been a bit cleaner. We had some hair on the bed, and there was some previous occupants clothes stuck in a draw. There is some definite lack of attention to the cleaning crew, but it was also taken care of as soon as we mentioned it to the front desk.

Eggs Benedict were delicious. Never had dinner as the menu was odd & overly expensive. Missed having a jacuzzi on the premises! Lighting in the room was erratic on the timers. Location was not close enough to good restaurants, bars, shops. Area nearby very questionable, especially walking around at night. Happy hour was good, but drink menu too limited & food menu was odd as only had oysters! Need magnifying makeup mirrors in room-they have them in almost every hotel room now. Dustin was very helpful w/Uber & luggage! Rachel was a friendly server.

really nice amenities. was superb walking distance to great places to dine and only mins off broadway bar scene

very modern and staff lovely

nothing

Staff was exceptional! Food was delicious!

Everything was great! I would like to see future promos or discounts offered for hotel guests at the Funny Library and Pool Cabana dining!

I recently stayed at the stunning Virgin Hotel in Nashville, and I must say, it was an unforgettable experience! The decor of the hotel was exceptional, with a modern and chic design that created a warm and welcoming atmosphere. From the moment we arrived, we were made to feel at home by the incredible staff who went out of their way to make our stay comfortable and enjoyable. The hotel features an outstanding restaurant and bar, where we were treated to sumptuous meals and delicious cocktails. The overall vibe of the hotel was upbeat, and it was conveniently located in the heart of Nashville, making it an ideal base for exploring the city. Overall, I highly recommend the Virgin Hotel in Nashville to anyone looking for a fantastic and memorable experience.

Super spacious and comfortable room, huge shower, great location, friendly staff! Easy to walk to the Gulch and Downtown, and of course the Row was right on our doostep. Bars were fantastic - especially the pool lounge

Pool advertised as open year-round but it wasn't - but front desk arranged a pool pass nearby which saved the day Not very child-friendly, but we knew that at the time of booking and really enjoyed the vibe. Staff were very friendly with the kids!

Very fun unique decor and the location was perfect !

It seemed a bit overpriced but it’s Nashville so totally expect that . I’d definitely stay again .

lovely decor and room was clean and well presented

the window seat in room had sharp areas and scratched my leg and tore a part of my clothing, also when having a coffee in the main reception area all three tables were filthy with coffee splashes and cup marks, it looked like they hadn’t been wiped down in sometime

the decor and hospitality

the prices . and paying for parking