cleanliness, facilities, hot shower, comfortable bed and pillow.

the room 202 is too near to the entrance, can’t sleep well when people keep going in and out. too noisy as the level is second floor with balcony and it’s connected to other rooms. no lift. not bright enough int the room.

very clean and in a good location - outside the main downtown area which in the case of Tawau is a good thing. staff were lovely and friendly

quite noisy. could hear the TV from the adjoining room

polite staffs & cleanliness

no lift

The location is good. Surrounded by a lot of restaurants.

The hotel room is relatively small compared to the room rate.

Clean. Spacious. Convenient with all the eateries downstairs. Ample carpark.

Soundproof is a challenge. Can be noisy some nights/morning.

room

stairs

Facilities good & strategic location.

Room not soundproof, can heard guest from the next door talking on the phone.

location. easy check in and communication. easy check out. friendly customer service.

1. sound proofing could be improved. I was given room 101 which is near the main entrance to all rooms. I could hear people going in and out, the noises from door opening and closing, and people talking on the walkway. 2. the hot water shower label was turned around. I turned to cold water but it was actually the hottest setting. It can be a disaster because hottest setting is marked as C (cold). Someone whos not aware could get burnt easily.

So clean..good staff..smell good once u reach the hallway of hotel room..so recommended and very worth of money🤩♥️..got so many restaurant ,also got Guardian for toiletteries if u need..😁

Nope😁

The facilities were good. Room was very clean.

The neighbor was noisy and chatting loudly in corridors at night.

Best hotel I stayed at in Borneo

Room floor

The small round chair better change the solid chair.

clean

stairs