Neat and clean. Friendly staff.

There was no lift .

They just contact you directly. Which is a not good way and try to call in WhatsApp. If you need to reach client send a email or massage through booking.com . If client didn't respond then you try to reach directly.

The location is good no doubt about it for shopaholics.

Dirty, Damp Walls, No proper Room service area where they kept the Rotten dirty unclean used clothes in front of room 304 and surroundings, New Reception staff trying to scam for extra money. Their new room service staff don't have any idea about anything/information/ wifi, toiletries materials, etc. Wifi doesn't work properly, Bathrooms are dirty, stinky, unclean. Their only good support staff is Mr. Ashraf. I was always a good customer of this hotel but I think, After the Covid situation, their total service collapsed. Their only good room is 504 which is newly renovated on the 5th floor that really hard to climb.

location

no lift

Located at the heart of the market . A perfect place to shop roam and easy availability of all thr services

The lanes are bit narrow especially during daytime. The one way flow of traffic causes problems for taxi and guests with bit more luggage

In future love to stay here.