I was charge twice for room rate when I already paid for it through Travelocity.

This stay was garbage! They could not find my reservation...20 minutes later they finally gave me keys to my room only to call me and wake me up at 7:30 the next morning to tell me they still had not resolved the booking issue and threatened to call the police on me. The tv didnt work, the customer service was disgraceful...complete garbage!

tv seem a little outdated, had an annoying wine that caused me to just not use it at all. other than an old tv, the room was up to par.

All the office people at the property have been very nice, and understanding. Unfortunately, I was under the impression I was paying for 2 rooms, because on the app it says 2 BEDROOOMS but when I got to the property with my elderly mother at midnight, I was informed that I would only be getting 1 room with 2 beds. I'm not sure if the property or VRBO is to blame for that error.. anyhow, mom and I ended up only staying that one night since it was so late and we were tired, and then the next 3 nights we booked 2 separate rooms elsewhere. We didn't book another room at Red Lion for a few reasons. First, our room was up quite a few stairs and my mom wouldn't be able to take them multiple times a day. Secondly, we were not impressed with the cleanliness of our room. My bed sheets were stained, the lamp between the beds was old, cracked and turning brown, the towels looked like they'd been in use for 30 years and were not soft at all, and there was a questionable red stain on the carpet. I took a shower when we got to the room, and was greeted by a glob of dark hair on the shower wall. I think instead of cutting costs by not replacing things that need to be retired(sheets, towels, lamps, etc), invest more in guest satisfaction to get people coming back, and leaving positive reviews!

tv seem a little outdated, had an annoying wine that caused me to just not use it at all. other than an old tv, the room was up to par.

All the office people at the property have been very nice, and understanding. Unfortunately, I was under the impression I was paying for 2 rooms, because on the app it says 2 BEDROOOMS but when I got to the property with my elderly mother at midnight, I was informed that I would only be getting 1 room with 2 beds. I'm not sure if the property or VRBO is to blame for that error.. anyhow, mom and I ended up only staying that one night since it was so late and we were tired, and then the next 3 nights we booked 2 separate rooms elsewhere. We didn't book another room at Red Lion for a few reasons. First, our room was up quite a few stairs and my mom wouldn't be able to take them multiple times a day. Secondly, we were not impressed with the cleanliness of our room. My bed sheets were stained, the lamp between the beds was old, cracked and turning brown, the towels looked like they'd been in use for 30 years and were not soft at all, and there was a questionable red stain on the carpet. I took a shower when we got to the room, and was greeted by a glob of dark hair on the shower wall. I think instead of cutting costs by not replacing things that need to be retired(sheets, towels, lamps, etc), invest more in guest satisfaction to get people coming back, and leaving positive reviews!

All the office people at the property have been very nice, and understanding. Unfortunately, I was under the impression I was paying for 2 rooms, because on the app it says 2 BEDROOOMS but when I got to the property with my elderly mother at midnight, I was informed that I would only be getting 1 room with 2 beds. I'm not sure if the property or VRBO is to blame for that error.. anyhow, mom and I ended up only staying that one night since it was so late and we were tired, and then the next 3 nights we booked 2 separate rooms elsewhere. We didn't book another room at Red Lion for a few reasons. First, our room was up quite a few stairs and my mom wouldn't be able to take them multiple times a day. Secondly, we were not impressed with the cleanliness of our room. My bed sheets were stained, the lamp between the beds was old, cracked and turning brown, the towels looked like they'd been in use for 30 years and were not soft at all, and there was a questionable red stain on the carpet. I took a shower when we got to the room, and was greeted by a glob of dark hair on the shower wall. I think instead of cutting costs by not replacing things that need to be retired(sheets, towels, lamps, etc), invest more in guest satisfaction to get people coming back, and leaving positive reviews!

The property is conveniently located close to quality dining, and shopping (Safeway, Walmart, Walgreen, etc. Near the highway, and reasonably close to our reason for travel, to visit the Mount Saint Helens National Monument.

1 star hotel with s fancy name.

If you want to feel like you are in a horror movie, this is the hotel for you. Complete with flickering lights, dirt, grime, and danger signs on doors. Smell will make your eyes burn in under 5 minutes. I was not able to stay here.

Our room was crawling with ants. Desk was told about it early in the morning with no one checking on it before we checked out. People above room were loud walkers. Ordered a room with king bed and instead got room with 2 full size beds. The air conditioner was very good.

If you want to feel like you are in a horror movie, this is the hotel for you. Complete with flickering lights, dirt, grime, and danger signs on doors. Smell will make your eyes burn in under 5 minutes. I was not able to stay here.

We had to exchange room 3x. First room smell smoke heavily; 2nd room hadn’t been cleaned up and garbage here n there. 3rd room ok. No ice bucket available; no tissue paper; soap n shampoo were not replenished; 2nd day no housekeeping. Apart from that, we were charged when checked in even though already paid via vrbo, so have to contact vrbo to have payment refunded. The front desk are ok. Grab n go breakfast, really? Don’t want to stay there again. Better improve the facility n service if want to survive. Sorry negative review, but it is reality check to get you improved

We had to exchange room 3x. First room smell smoke heavily; 2nd room hadn’t been cleaned up and garbage here n there. 3rd room ok. No ice bucket available; no tissue paper; soap n shampoo were not replenished; 2nd day no housekeeping. Apart from that, we were charged when checked in even though already paid via vrbo, so have to contact vrbo to have payment refunded. The front desk are ok. Grab n go breakfast, really? Don’t want to stay there again. Better improve the facility n service if want to survive. Sorry negative review, but it is reality check to get you improved