L’emplacement, la chambre

Parking payant une honte! Pas de buffet continental pour le petit déjeuner Personnel du starbucks affreux

Localização e conforto

Atendimento na recepção, funcionários despreparados para padrão Hilton, solicitei apenas um táxi e nem uma ligação eles fazem, disseram que o cliente que teria que fazer, LAMENTÁVEL, não tem um concierge

Pool Rooms Inside

Sometimes noisy in halls at night Housekeeping not that great

La ubicación

O hotel é bom, o estacionamento self parking foi o q mais gostei nesse hotel. Muito prático, fácil acesso, ótimo porque fica protegido do sol.

O ponto ruim foi o atendimento. Após a meia noite, não pense em solicitar algo à recepção, não te atenderão. Precisei de lençol de baixo, pq além de estar super amassado, encontrei uma mancha no q estava na cama, mas a moça alegou q estava sozinha, não tinha como pegar um lençol pra me entregar…pediu pro segurança, mas este havia se envolvido em um acidente e nunca chegou. Enfim, fiquei hospedada quatro dias com o lençol manchado, mesmo após eu ter solicitado na manhã seguinte à recepção que trocasse. Quatro dias de hospedagem e não trocaram nenhuma vez o lençol. Isso é a política do hotel? Já fiquei em hotéis da rede concorrente, até de categorias mais baratas e trocavam o lençol de dois em dois dias. Fiquei decepcionada com esse ponto.

La ubicación. Por eso siempre voy a Hilton Aventura

NEW BEAUTIFUL HOTEL GREAT PRICE GREAT BREAKFAST LOCATION IS FINE

HAD DIRTY SHEETS UPON CHEKC IN

Staff was very accommodating, especially the front desk.

The aesthetics were amazing. From the front door to the rooms. The staff were all amazing. Our questions were answered right away, they were polite and the food was amazing!

N/A

Architect and design of hotel was beautiful

Very good place

Not too clean

Welcoming staff. All public ares are beautifully decorated and really clean. We booked a room with a shared balcony which had really nice seating outside and lovely view of the pool area.

nothing.

Super clean

Self parking is U$ 25.00 per night

Location and breakfast

None

location and cleanliness

The hotel is modern, well decorated, it even has a Starbucks on site . Rooms are big and spacious and quiet .service is friendly. Bell boys super friendly and try to help.

Sundays there is a problem I’m the 3rd person that stays in this hotel and Sundays they did not clean or do our room, we left it at 11:00 am and went back at 12:00 pm to a dirty undone room.

Comfortable and nice as always, the location is really convinient

the person at the front desk was a little moody, and I had a lot of trouble solving an issue with my booking reservation, the act like they can't do anything.

The Hotel and the rooms are beautiful, comfortable and very clean. The food quality at the restaurant is very good.

My issue was with the service/number of staff. For a 4 star Hotel, I would have expected service by the pool. We had to go into the Hotel to the Lobby bar to get food/beverages. They also seems short staffed at both the dinner and breakfast that we had there. The pool is also small and the area around it is tight so when kids are in it you'll definitely get splashed! ;)