Gr floor room ,which was cozy ,was provided.the bathroom was always wet. I have to request for towels,drinking water, Shower gel,the mapping of floors was not good.

I had a wonderful experience at the Umra Grace . Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

Nothing

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown haridwar. The management of perfectstayz is awesome. I will definitely come again.

Location, its nearer to HAR KI PAURI

It was totally good over all

I liked every thng

Its like ok ok type hotel. Staff were good. Location near to station. Near about 2 km from Har ki pauri.

Bedsheets were not good. We stayed there for five days but they did not changed it.

Nice

Nice

This hotel is below average staff is non-polite...sab chor h

They cancelled my booking when I was just about to check in without any prior notice..

Staff is very friend ly and very helpful

There is no breakfast. Location is very bad for outside. Photo in apps are more attractive as compared to Actual.

Major problem with location and space

Its located within a street that has access to tuk-tuks and e-rickshaws so getting around is not a problem. It is value for money serves well for solo travelers and people on a budget.

The room was right next to a street so I could hear every traveler, vehicle and stray animal passing through. The staff was fine, but could have been a little polite. For starters, a simple hello during check-in and a thank you or goodbye during check-out could have been nice. All they were concerned about was if the payment was made and screenshots were shared. The closet could have been cleaner!

Comfortable stay, courteous property manager (Suraj).

If you're looking for a budget stay as well as best hotel. This is the place. Amazing staff!

They have changed the hotel not given same hotel as shown on Booking.com nothing to like

Food was very bad they have given vegitable which may have made 3-4 days back it was smelling

There is nothing like to be here. The worst experience I've ever in terms of hotels.. They've called me so many times even after paying the advance. Breakfast was ok ok. The only good thing about this hotel is it's very nearby to railway station.

Nice hotel to stay at haridwar Rooms are neat and clean Staff is very supportive specially Mr suraj is very helpful to us.

Cleans room and bathroom with daily housekeeping. Room service menu is decent as well. Working hot water. Good location with plenty of Gujarati eating places within walking distance. Railway station is walking distance but reasonable rickshaw price if too much luggage to carry.

Wanted to pay by card even though they said we could pay by card but wasn't charged and took a couple of days to charge. Then, I managed to pay by card afterwards.