The customer service was excellent. We were in a room with a toilet that wasn't flushing all the way, with a view of Hwy 5. The noise from the highway really bothered us. We asked to move to a pool-view room (with a working toilet!), and the staff member took care of it for us immediately. The pool-side room did not have a noise issue for us, and everything worked great. We loved being just across the highway from Six Flags. Self-parking is always great, which is way better than dealing with valet parking at other hotels. We liked the breakfast selection, and even enjoyed the heated pool--in November!

Friendly staff and location. Also, the hotel and our room were very clean.

No housekeeping. Also, on check out day, maintenance personnel just entered our room without warning.

מלון מצוין בולנסיה סנטה קלריטה הצוות בקבלה מאד אדיב, הסכימו להאריך לנו את היציאה ב 3 שעות ללא תשלום. בנוסף ארוחת בוקר עם מבחר גדול. בהחלט נחזור

המגבוצ בבריכה מאד קטנות ואפשר לשדרג את כסאות הנוח.

The hotel was nice and very clean. Great job to staff! Pool was nice and with plenty of seating in the courtyard. Really loved the fireplace outside. Really set the mood.

Close to six flags Clean

Parking was confusing

I liked the room, pool, breakfast, parking and location.

I didn’t like that I had to move to an accessible room in the middle of the night (1am) because the air went out. The room I had was more convenient for my and my family.

Great breakfast

In 4 days, no one cleaned room. Really needed garbage picked up. We asked for towels.

Nice place, super clean! Great location

My only complaint was the couch was not comfortable to sit on.